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Moon Palace Cancun All-Inclusive Trip with Airfare - Cancún, Mexico

All-Inclusive Vacation at Moon Palace Cancun with Airfare

The Fine Print

  • Must book by 5/15/13 or promotional value expires
  • Must complete travel by 9/30/13
  • Limit 1 per person, may buy 2 additional as gifts
  • Limit 1 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 46-day cancellation notice required or fee of 50% Groupon price applies; 31-day notice or fee up to Groupon price applies
  • Must be 18 or older to check in
  • Not valid with reward points
  • $789 fee to travel solo

Questions and Answers 107 questions

Q:

Can the roundtrip include BHM or ATL? Or is it just the specific airports listed?

Tenika K.  asked on  May 7, 2013

A:

You can add on any airport for a small fee. If you would like a price from your city please feel free to call. 1-800-603-3178

Jenny P.  from  Merchant  replied on  May 7, 2013

Q:

I want to travel with my husband and my two kids, ages 13 and 15. We want to stay in the same room. Would I need to buy 4 groupons and is this even permissible? I am getting conflicting responses from questions that you have replied to from others.

lila  asked on  May 7, 2013

A:

really? Sorry! You can stay in one room! the kids ages 13 & 15 have a small discount so you do not need to purchase 4 groupons. you need to purchase two and pay for the other two. If you would like a price for the kids before you purchase please feel free to call us 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 7, 2013

Q:

Can I combine 2 groupings I would like to go for at least 10 days, thank you

Catherine T.  asked on  May 7, 2013

A:

You can extend your stay. You would not buy two because the groupon includes airfare so you would be paying too much :) If you want a price before you purchase please feel free to call our agents at 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 7, 2013

Q:

How much does a 2 tank dive cost in resort credit?

Sarah H.  asked on  May 4, 2013

A:

I believe it is about $87 per dive. Please fell free to call our agents if you have any other questions before purchase. 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 7, 2013

Q:

Do we have to pay extra for the $1500 resort credit or is this parts of the package?

Peter E.  asked on  May 7, 2013

A:

The $1500 in resort credit is included with your stay. You will not need to pay an additional $1500. You can use the credit for tours, including Swim with the Dolphins, Golf, spa treatments, private romantic dinners, upgraded wines, room upgrades and wedding packages.

Brette V.  from  Groupon  replied on  May 7, 2013

Q:

Can't you extend this offer til October? My fiance and I are looking for a honeymoon destination right after our wedding...... would've had us sold if only there was one more available month!

Gabrielle M.  asked on  May 7, 2013

A:

Unfortunately, there is no way to extend the expiration date because it is part of the agreement terms that we worked out with the business prior to offering the deal.

Brette V.  from  Groupon  replied on  May 7, 2013

Q:

Can we fly out of Sacramento?

Natalie B.  asked on  May 7, 2013

A:

Flying out of anywhere is not a problem you would just need to pay the difference in airfare. If you would like to price it before you purchase please call out office at 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 7, 2013

Q:

What are the exact dates of the trips leaving from New York in July and August?

Kristin T.  asked on  May 6, 2013

A:

I'm not sure what sold yet and what has not. Please feel free to call before purchase if you need exact dates. We can be reached at 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 7, 2013

Q:

How many stars is this resort placed as? thanks.

Veena P.  asked on  May 6, 2013

A:

We rate this resort a 5 star! I have stayed here before and it is truly amazing! The hotel, food, pool drinks etc... are all amazing and top quality! The $1500 resort credit is such an amazing added value! You can use it for golf, spa, dolphin encounters, many tours and the list goes on!

Jenny P.  from  Merchant  replied on  May 7, 2013

Q:

I want to purchase this deal but before I do that does this includes the price for two people .. I also have two young kids age 12 & 7 Do I need to but two deal or kids are free .. Please let me know and also if you have opening for aug 12 -16 Thank you

chrissy t.  asked on  May 6, 2013

A:

I am not sure what the question is :( the price of each groupon is per adult so you need to buy two groupons. the kids only pay for airfare and if you want to call to price it before you purchase please feel free to call our agents at 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 7, 2013

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