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Costa Rica Beach and Volcano Getaway with Round-Trip Airfare - Hotel Magic Mountain

Seven-Night Costa Rica Vacation with Round-Trip Airfare and Ground Transfers from Travel by Jen

The Fine Print

  • Book by 6/7/13 or promo value expires
  • Travel by 6/30/13, 7/31/13, or 8/31/13, or 9/30/13 per option bought
  • 1/person, +3 as gifts
  • 1/visit
  • Valid only for option bought
  • Reservation required, subject to availability; trip may be cancelled w/refund if not enough Groupons are bought for that date
  • Alternate departure dates or gateways may be available for additional fee
  • 46-day cancellation notice required or fee of 50% Groupon price applies; 31-day notice or fee up to Groupon price applies
  • Airfare non-refundable once ticketed
  • Must be 18 or older to check in
  • Credit card required at booking
  • Tax included
  • $399 fee to travel solo

Questions and Answers 70 questions

Commonly Asked Questions

Q:

What are the date options for departure from LA & what airlines are used? Are the rooms 1 or 2 beds all non smoking?

Amber H.  asked on  May 21, 2013

A:

You can call us at 1-800-603-3178 for the specific date options from LA, the carrier will vary by departure date. All the hotels offer the option of one or two beds in the rooms and we can request your preferred configuration. Due to fairly new Costa Rican laws, there is no more indoor smoking allowed.

Jenny P.  from  Merchant  replied on  May 21, 2013

Q:

When I go to the Jetsetvacations.com website and click on the "Last Minute" tab, I see this EXACT same itinerary for the same price (or less!), depending on date of departure and departure city. So how is this Groupon any different than what you are currently offering on your own website? Isn't a Groupon supposed to offer some sort of discount on the "normal" price???

Michael H.  asked on  May 22, 2013

A:

This is a Groupon Exclusive and we are not offering this on Jetset or TravelByjen.com. We have one similar from Fort Lauderdale but it has a car and no transfers and of course you then need to pay for deposit, Gas, Insurance etc.... Hundreds of dollars more per person. Also it is at MUCH cheaper hotels! The only hotel the same is the All - Inclusive in the middle. If you are interested in driving instead this deal would be cheaper but this has transfers to all of your hotels with no need for a rental car or added gas/Insurance cost!

Jenny P.  from  Merchant  replied on  May 22, 2013

Q:

We will be departing from Vancouver, B.C. or we could also depart from Bellingham Washington, or in a pinch from Seattle Washington. Is there an option for alternate departure locations? I will be travelling with my son who is 17 years old. I will be checking in so does the age restriction apply? What are the options and typical costs for meals in these areas?

Kelly K.  asked on  May 23, 2013

A:

You can travel from anywhere. If you need a price before purchase please feel free to call our agents and we can price it from your departure city. There is no problem with a 17 year old checking in as long as he is traveling with an adult over 18. Our office phone number is 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 23, 2013

Q:

There will be 3 adults traveling. Should we buy 3 groupons? We can all share a room, right?

Rebecca R.  asked on  May 23, 2013

A:

Thats correct. You purchase 3 Groupons and redeem them at the same time, no issue with sharing the room.

Jenny P.  from  Merchant  replied on  May 24, 2013

More Questions and Answers

Q:

I have a 5 year old son. Does full fare apply for him?

Mari B.  asked on  Jun 3, 2013

A:

No, there is a discounted rate for children 12 and under.You can call us at 1-800-603 for the pricing,which will depend on your departure city.

Jenny P.  from  Merchant  replied on  Jun 3, 2013

Q:

Looking for the $899 (Ft Laud) myself and my friend leaving from Chicago (1099) during month of September. Can you tell us what dates in month of Sept these are available at the advertised price? We can be flexible in the month of September, but each will be leaving from the two different airports. your office is closed and unable to reach anyone.

Barb  asked on  Jun 2, 2013

A:

Our office is open until 7pm every day this week. We have a lot of options for Sept.still available,and the split departures isn't an issue. You cal also email us at info@travelbyjen.com, as we are currently experiencing very high call volume.

Jenny P.  from  Merchant  replied on  Jun 3, 2013

Q:

i see some deal's don't include air so how do u see if you can get air deals with package?

Theresa Z.  asked on  Jun 2, 2013

A:

This deal includes air from several different cities.If you want a price without air or don't see your specific gateway on here,you can call us at 1-800-603=3178 and we can customize the package for you.

Jenny P.  from  Merchant  replied on  Jun 3, 2013

Q:

Hello, is it possible to change middle hotel to specific hotel that I would like (Tango Mar Beach Resort) instead? I am planning to travel in September. Thank you!

Yang V.  asked on  Jun 2, 2013

A:

Anything is possible, however,to change the middle hotel to Tango Mar, you would need to call us to reconfigure the package...Tango Mar is not in the same area as the Allegro Papagayo (nowhere near it actually) and the transportation costs will change in addition to the hotel.You can call us at 1-800-603-3178 for the information.

Jenny P.  from  Merchant  replied on  Jun 3, 2013

Q:

How do we find out what our flight information would be leaving from Chicago? If we have four people and want two separate rooms (one with two beds, one with one bed) how would we guarantee that?

Alan M.  asked on  Jun 3, 2013

A:

You can call us for the flight details for your specific dates of departure, as we're using a couple of different carriers,at 1-800-603-3178. You would purchase the four Groupons and then redeem them together to get the two rooms.We would request your bedding configuration to the hotels when we complete the reservation,and do our best to accommodate the bedding request, however, we can not guarantee specific bedding configurations, as the hotels on this package do not offer rooms with a guaranteed bed type.

Jenny P.  from  Merchant  replied on  Jun 3, 2013

Q:

we would like a couple of off shore fishing excursions, how much would that cost and can we reserve in advance?

Elizabeth G.  asked on  Jun 2, 2013

A:

We have several off shore fishing options in Guanacaste which you can reserve when you redeem your Groupon, however the pricing is going to depend on the number of people sharing the boat. You can call us at 1-800-603-3178 for more information.

Jenny P.  from  Merchant  replied on  Jun 3, 2013

Q:

Why are your reviews so bad on Yelp? http://www.yelp.com/biz/travel-by-jen-oceanside

SAM G.  asked on  Jun 1, 2013

A:

You have to select to view all the filtered responses, once you do that, you will see all of the reviews posted on Yelp regarding the company. There are only a total of 40 reviews posted since 2009, and in the last year, we've sent over 6000 people to Costa Rica alone. We've heard from several Groupon clients who have already enjoyed their vacations from previous offers we've had on Groupon. We do take customer service very seriously, and do our best to ensure that every client is fully satisfied. If you have any specific questions,please don't hesitate to contact us at 1-800-603-3178

Jenny P.  from  Merchant  replied on  Jun 3, 2013

Q:

What are the travel departure dates in July from LAX?

Stephanie  asked on  Jun 1, 2013

A:

You can call us for the specific dates still available from LAX at 1-800-603-3178

Jenny P.  from  Merchant  replied on  Jun 3, 2013

Q:

How much would it cost to upgrade just the middle hotel (Allegro Papagayo)? The reviews for it on trip advisor are terrible. I am looking o travel in mid July. Also, is there a specific day of the week that you need to leave on for the trip? Thank you!

Karen T.  asked on  Jun 1, 2013

A:

We have several upgraded hotels available in the area.You can call us for the specific pricing as well as the available departure dates for mid July at 1-800-603-3178

Jenny P.  from  Merchant  replied on  Jun 3, 2013

Q:

Family of four adults. Want two rooms. Want to travel Sunday June 2 to Sunday June 9 out of Ft. Lauderdale. How many groupons need to be purchased? Is there availability? Need answer ASAP please. We REALLY need a vacation! Thanks!

Ann P.  asked on  Jun 1, 2013

A:

Did you mean July? We have several last minute dates available.You can call us for specific dates at 1-800-603-3178.You would need to purchase a total of four Groupons

Jenny P.  from  Merchant  replied on  Jun 3, 2013

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