Return to the deal

7-Night Costa Rica Vacation with Airfare - Costa Rica

7-Night Costa Rica Vacation with Airfare, Accommodations, and Manual Car Rental from Travel by Jen

The Fine Print

  • Book by 8/16/13 or promo value expires
  • Travel by 11/21/13 or 12/9/13, per option purchased
  • Not valid 11/28/13
  • 1/person, +5 as gifts
  • 1/visit
  • Valid only for option bought
  • Reservation required, subject to availability; trip may be cancelled w/refund if not enough Groupons are bought for that date
  • Alternate departure dates or gateways may be available for additional fee
  • 46-day cancellation notice required or fee of 50% Groupon price applies; 31-day notice or fee up to Groupon price applies
  • Must be 18+ to check in
  • Credit card required at booking
  • Merchant may substitute comparable accommodations when necessary
  • Tax included
  • $399 fee to travel solo
  • Airfare nonrefundable once ticketed

Questions and Answers 163 questions

Commonly Asked Questions

Q:

Thank You Jenny, What should we expect to pay to add the 5 & 6 year old children and does it also include the breakfast meal and excursion(s)? Also, we might have another family traveling with us. At what age (children) do they need to purchase an additional groupon in advance?

 asked on  Aug 2, 2013

A:

The kids pricing will depend on the gateway city and departure date. Kids 12 and over would pay the adult rate. In either case, the children would receive the breakfast and excursions. You can call us for the kids pricing at 1-800-603-3178 prior to purchase.

Jenny P.  from  Merchant  replied on  Aug 2, 2013

Q:

How far is the drive between the different hotels?

Devon C.  asked on  Aug 2, 2013

A:

From San Jose to Arenal is about 3 hrs or so. Arenal to Puerto Viejo is about 4.5-5 hrs, Puerto Viejo to San Jose is about 4 hrs, and the San Jose hotel is about 15 min. from the airport. There are lots of attractions and interesting places to stop along the way between hotels.

Jenny P.  from  Merchant  replied on  Aug 2, 2013

Q:

I saw the long hours of drive between hotels. Are the roads bumpy. I have been reading that the roads are quite bumpy in Costa Rica

Victoria P.  asked on  Aug 3, 2013

A:

No on this route, the roads are in good condition (a few potholes here and there but not uneven gravel roads), and there are lots of cool places to stop along the way.

Jenny P.  from  Merchant  replied on  Aug 3, 2013

Q:

is there no departures from yyz?why would a getaway package be visible if it doesnt fit my profile. figured groupon would be better than that

Gary S.  asked on  Aug 4, 2013

A:

Alternate departure dates or gateways may be available for additional fee. You can call Travel by Jen directly for pricing outside of the Groupon listed locations at 1-800-603-3178 M-F from 9am-7pm EST.

Megan G.  from  Groupon  replied on  Aug 5, 2013

A:

Sorry for the confusion. There are limited departure locations for this specific deal.

Megan G.  from  Groupon  replied on  Aug 5, 2013

Q:

In the fine print and details tab. What is the $399 solo fee?

Mary Morgan C.  asked on  Aug 4, 2013

A:

Pricing is based on double occupancy. If you were to travel alone, you would need to pay the solo traveler fee.

Megan G.  from  Groupon  replied on  Aug 5, 2013

More Questions and Answers

Q:

If the Groupon is purchased for this deal, and dates are not found, is there a guaranteed refund?

Jessica K.  asked on  Aug 13, 2013

A:

You can read more about our return policy here.

Megan G.  from  Groupon  replied on  Aug 13, 2013

Q:

Also, if I have additional questions is there anyway to contact you more directly? The deal on Groupon ends tonight so there is no way to contact your office later.

Jessica K.  asked on  Aug 13, 2013

A:

If you need further assistance, please contact our Customer Support directly at 877-788-7858 M-F 9am-5pm CST.

Megan G.  from  Groupon  replied on  Aug 13, 2013

Q:

What additional fees can we expect to see besides what we already paid for the trip?

Jessica K.  asked on  Aug 13, 2013

A:

The mandatory car insurance which is around $25 per day (and gas) and the Costa Rica departure tax of $29 per person. The price incudes daily breakfast, but no other meals are included, additional tours and excursions if you want to add them on.

Jenny P.  from  Merchant  replied on  Aug 13, 2013

Q:

Is AUGUST 25 departure from LAX still available?

Raja T.  asked on  Aug 12, 2013

A:

You can call us to check availability at 1-800-603-3178 prior to purchase.

Jenny P.  from  Merchant  replied on  Aug 12, 2013

Q:

Sorry, you may have answered this (I just don't have time to read them all first). What would the price be to leave out of LAX on 11/19 and return on 11/26 (this crosses the cost break)? And what is the additional fee to upgrade to an automatic vehicle?

Sherry G.  asked on  Aug 12, 2013

A:

You can call us for the pricing for those dates at 1-800-603-3178. We can give you the upgrade pricing on the vehicle as well.

Jenny P.  from  Merchant  replied on  Aug 12, 2013

Q:

The $799 price is for one person or two people?

Patsy B.  asked on  Aug 11, 2013

A:

The Groupon price is per person based on 2 people sharing the itinerary

Jenny P.  from  Merchant  replied on  Aug 12, 2013

Q:

Hi Jen, We want to travel in February... Is that possible with this Groupon or do we have to wait and hope for a new one? Family of 4 looking at dates Feb. 11-20 (add on a couple nights) Two kids ages 12 and 10. Thanks!

 asked on  Aug 12, 2013

A:

You can call us for pricing for this itinerary for feb of 2014 at 1-800-603-3178

Jenny P.  from  Merchant  replied on  Aug 12, 2013

Q:

How much additional per person if we want to stay 7 extra days at the hotels?

Louise F.  asked on  Aug 11, 2013

A:

We can do this no problem but the price would depend on what hotels you wanted. Please call us Monday Morning and we will price it for you. 1-800-603-3178.

Jenny P.  from  Merchant  replied on  Aug 11, 2013

Q:

I want to fly from Chicago Ohare on 11/21 and looks like in order to get the airline and flight information I should call your office before making the purchase, but your office is closed on weekends and this deal expires in 2 days!! is there an emal address where we can email and get a response before this deal expires!!

Jasneet k.  asked on  Aug 10, 2013

A:

No worries we can still purchase this for you on Monday. If you are not flexible it is best you call to make sure your dates are available before purchase to avoid frustration. 1-800-603-3178

Jenny P.  from  Merchant  replied on  Aug 11, 2013

Q:

On option 10 we would like the date of Dec 1st to the 9th. How can I request that date?

Linda V.  asked on  Aug 10, 2013

A:

If you are not flexible on your date I would call the office first to make sure it is available. We open at 9am Eastern time Monday. 1-800-603-3178

Jenny P.  from  Merchant  replied on  Aug 11, 2013

1 - 10 of 163 questions