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Jewel Dunn's River Beach Resort & Spa - Ocho Rios, Jamaica

All-Inclusive, Four-Night Stay at Jewel Dunn’s River Beach Resort & Spa in Ocho Rios, Jamaica

The Fine Print

  • Must book by 9/6/13 or promotional value expires
  • Valid for travel 8/11/13-12/15/13 or 7/15/13-12/15/13, per option bought
  • Not valid 8/2-8/4, 11/21-11/28
  • Limit 2 per person, may buy 2 additional as gifts
  • Limit 2 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • All cancellations subject to $200 fee
  • 46-day cancellation notice required or fee of $400 applies; 30-day notice or fee up to 50% Groupon price applies; 15-day notice or fee up to Groupon price applies
  • Must be 18 or older to check in and stay in rooms offered
  • Credit card required at booking
  • Tax included

Questions and Answers 120 questions

Q:

What is their telephon number, so I can call?

Tatiana V.  asked on  Jul 13, 2013

A:

You can reach the hotel directly at (800) 587-1854.

Megan G.  from  Groupon  replied on  Jul 15, 2013

Q:

I'm bringing a group of 8 people. Just to make sure I have my information correct; we would have to book 4 different reservations, 2 per room?

Michael B.  asked on  Jul 13, 2013

A:

Yes, there is a limit of 2 people per room.

Megan G.  from  Groupon  replied on  Jul 15, 2013

Q:

If I buy a voucher but can't book for the days I want do I have to pay the cancellation fee of 200$? Andrey

Andrey S.  asked on  Jul 13, 2013

A:

Since availability changes frequently, please call the hotel directly for the most up-to-date answer. We cannot guarantee that your desired date will be available before you purchase the Groupon and book your reservation. However, If you aren't able to book the stay you want after purchasing, you'll be covered by our Booking Guarantee carried by all Groupon Getaways. For more information, email us at support@groupon.com.

Megan G.  from  Groupon  replied on  Jul 15, 2013

Q:

I went to the company's website about smoking and they said: What is the smoking policy at Jewel Resorts? Smoking is not allowed in the rooms or enclosed restaurants. If you wish to smoke, we ask that you confine this to your guest room balcony or other outdoor areas. Your FAQ says no smoking on balconies.

Diana W.  asked on  Jul 13, 2013

A:

Sorry for the confusion. We list that there is no smoking inside the property.

Megan G.  from  Groupon  replied on  Jul 15, 2013

Q:

I have never used groupon. Once the groupon special is bought, who is contacted to make reservations? Is it the resort? Do you just say you bought a groupon special?

Jessica C.  asked on  Jul 12, 2013

A:

When you print/ pull up your Groupon, it will list the proper redemption instructions on it.

Megan G.  from  Groupon  replied on  Jul 15, 2013

Q:

I asked if Vegan food is served they emailed me and directed me to this site, rather then trying to find the answer, is it possible that you can answer my question? It would have been easier to answer then to give such a snobbish answer... Do they serve vegan food Yes or No simple

jacqeline a.  asked on  Jul 12, 2013

A:

Sorry for the trouble! We try to keep our boards as easy to read as possible, so when a duplicate question is asked, we direct customers to the "Commonly Asked Question" section of the board. You will find the answer to your question there. Hope this helps!

Megan G.  from  Groupon  replied on  Jul 15, 2013

Q:

I'd rather not get a snurky answer that my question has already been asked -- just answer it so I don't have to look through 50 messages. I do know that it says gratuities are included, but wanted to see if that included all the services of the Butler. I'd appreciate any help. Thanks

L M.  asked on  Jul 12, 2013

A:

Sorry for the trouble we try to keep duplicate answers off our boards to make them easier for customers to read.

Per the hotels website: Your all-inclusive vacation includes a service fee which is distributed amongst our staff, however, if you feel that a member of our team has gone above and beyond by offering you a stand-out exceptional service, then you are free to extend further tip to them personally.

Megan G.  from  Groupon  replied on  Jul 12, 2013

Q:

I am planning my honeymoon 10/28-9/3. Since this deal is only for 4 nights, can I add the additional 2 nights when I book through the hotel? Also, I was looking into just booking everything through the hotel and they can book rooms with airfair. Could I use this groupon and then bookt he airfair through the hotel?

Courtney S.  asked on  Jul 12, 2013

A:

Yes, you can add additional nights directly though the hotel depending on availability. Airfare is not included with this deal. If you are interested in looking into rates, you can check on Expedia!

Megan G.  from  Groupon  replied on  Jul 12, 2013

Q:

Can you smoke on the balcony of the rooms?

Pat e.  asked on  Jul 12, 2013

A:

There is no smoking allowed inside the property.

Megan G.  from  Groupon  replied on  Jul 12, 2013

Q:

I see tax and gratuities are included. Option 5, are tips accepted, expected?

Vicki H.  asked on  Jul 12, 2013

A:

Your all-inclusive vacation includes a service fee which is distributed amongst our staff, however, if you feel that a member of our team has gone above and beyond by offering you a stand-out exceptional service, then you are free to extend further tip to them personally.

Megan G.  from  Groupon  replied on  Jul 12, 2013

41 - 50 of 120 questions