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Jewel Runaway Bay Resort - Runaway Bay, Jamaica

Four-Night All-Inclusive Stay at Jewel Runaway Bay Resort in Jamaica

The Fine Print

  • Book by 5/3/13 or promo value expires
  • Must complete travel by 9/6/13
  • $200 surcharge to be paid to vendor for stays in March or between 7/4-7/11 & 8/2-8/4
  • Limit 2/person + 2 additional as gifts
  • Limit 2/visit
  • Valid for option purchased
  • Reservation required, subject to availability
  • 46-day cancellation notice required or fee of $400 applies; 30-days or fee up to 1/2 Groupon price applies; 15 days or fee up to Groupon price applies
  • Must be 18 or older to check in
  • Credit card required at booking and check-in
  • Must be 16 or older to stay in Plunge Pool Room
  • All resort taxes & fees included
  • See the rules that apply to all deals.

Questions and Answers 84 questions

Commonly Asked Questions

Q:

Are the airline reservations seperate from this offer or is it included?

tamhara t.  asked on  Mar 5, 2013

A:

Airfare is not included with this deal. If you are interested in looking into rates, you can check on Expedia!

Megan G.  from  Groupon  replied on  Mar 5, 2013

Q:

what is the closest airport to the resort?

Victoria G.  asked on  Mar 5, 2013

A:

They are located about 50 miles from Sangster International Airport (MBJ) and about 25 miles from Ian Fleming International Airport (OCJ).

Megan G.  from  Groupon  replied on  Mar 5, 2013

Q:

I have a family of 5 - 2 adults & 3 teens. Is it possible to book 2 rooms using the deal?

Donna W.  asked on  Mar 5, 2013

A:

There are adjoining rooms and theae can be requested at the time of booking.

Jewel R.  from  Merchant  replied on  Mar 6, 2013

Q:

What type of transportation is available from airport to resort? I have stayed at sandals and they had shuttle.

stephanie s.  asked on  Mar 5, 2013

A:

We offer a complimentary shuttle to and from the airport.

Jewel R.  from  Merchant  replied on  Mar 6, 2013

A:

From the Montego Bay Airport?

Nina T.  from  Self  replied on  Mar 18, 2013

More Questions and Answers

Q:

Is this deal, Option 3: $1,449 to stay in a plunge-pool room with concierge service (up to a $2,440 value), the same as they have on there website "Plunge Pool Oceanfront 1 Bedroom Butler " just want to verify this is the same package since the wording is a little different.

Eric K.  asked on  Mar 18, 2013

A:

The deal is for the Plunge Pool Guestroom with Concierge Service

Jewel R.  from  Merchant  replied on  Mar 19, 2013

Q:

If we stay the first through the 5th, would the $200 surcharge apply?

Brian B.  asked on  Mar 18, 2013

A:

It would if you stay falls in any of the days between 7/4 to 7/11 or 8/2 8/4

Jewel R.  from  Merchant  replied on  Mar 19, 2013

Q:

Is it possible to get this room 1 Bedroom Oceanfront Plunge Pool Suite, included in the groupon? Also, for the options given how would you make it for a 7 night stay?

Eric K.  asked on  Mar 18, 2013

A:

This Groupon is valid for the rooms listed on the deal page only. Each Groupon is valid for 4 nights. You can purchase 2 Groupons and check out early if you'd like.

Megan G.  from  Groupon  replied on  Mar 18, 2013

A:

Our Suites are not included in the groupon deal. The deal is for 4 nights or 8 nights if you would like to stay 7 nights please call the resort for a quote on the additional nights.

Jewel R.  from  Merchant  replied on  Mar 19, 2013

Q:

Are there renovations going on a the hotel? If so will there be contruction in July?

Denise M.  asked on  Mar 17, 2013

A:

The renovations in the hotel area arr finished.

Jewel R.  from  Merchant  replied on  Mar 17, 2013

Q:

I know gratuities are including, but should you still tip?

Denise M.  asked on  Mar 17, 2013

A:

Gratuities are included however if you feel any member of the staff gone above and beyond you are more than welco e to do it.

Jewel R.  from  Merchant  replied on  Mar 17, 2013

Q:

I saw in the "included in all options" header that "all taxes, fees, and gratuities" would be included, which is awesome, however after I purchased it, my voucher states under the rules that the redemption "doesn't cover tax or gratuity." This is very misleading, to say the least, so which one is correct?

Natalie J.  asked on  Mar 16, 2013

A:

Taxes and gratuities are included.

Jewel R.  from  Merchant  replied on  Mar 17, 2013

Q:

Can I buy 2 packages to be able to stay for a total of 8 nights?

alexandra f.  asked on  Mar 17, 2013

A:

Yes and reserve for eight nights.

Jewel R.  from  Merchant  replied on  Mar 17, 2013

Q:

We are traveling with 3 adults, is there a way to add an additional person?

Keri J.  asked on  Mar 17, 2013

A:

You would need to buy a doubled bedded plunge room and pay $120/night for the extra person. If you would like to have separate you would need to buy two groupons as there is no single groupon offer.

Jewel R.  from  Merchant  replied on  Mar 17, 2013

Q:

Is airfare included?

Domunique W.  asked on  Mar 15, 2013

A:

Airfare is not included in this Groupon.

John  from  Groupon  replied on  Mar 15, 2013

Q:

I read, "46-day cancellation notice required or fee of $400 applies." Does this mean if I buy this, but for some unforeseen reason have to cancel it 46 days in advance, I receive a full refund for total amount? Not a credit towards a future purchase, correct?

Joan H.  asked on  Mar 15, 2013

A:

Sorry for the confusion. This 46 day deadline will allow you to cancel your Groupon to reschedule, though will not necessarily make you eligible for a refund from Groupon. You can find more information about our Getaways Refund Policy Here.

John  from  Groupon  replied on  Mar 15, 2013

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