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4.5-Star Vancouver Hotel - Vancouver

Stay at Loden Hotel in Downtown Vancouver

The Fine Print

Questions and Answers 12 questions

Q:

i can't find the check in time for the hotel.. what is it?

M  asked on  Nov 20, 2012

A:

Sorry for the trouble. Check in is at 3 p.m.

Amy S.  from  Self  replied on  Nov 20, 2012

Q:

Hello, so the check in age is 21 i, i am traveling with my boyfriend he is 21 and i am 20 can we still check in without any problem? and how far is this hotel from the airport?

Nora  asked on  Nov 18, 2012

A:

The traveler name entered at the time of purchase must match that persons ID at check-in. That means the traveler name needs to be the person who is checking in and they must be 21 or older.

Amy S.  from  Self  replied on  Nov 19, 2012

Q:

Can I change my reservation date after purchase?

Matt P.  asked on  Nov 18, 2012

A:

Unfortunately, we are unable to modify your Groupon Getaways Booking after the reservation has been completed; however, the merchant may be able to work with you to make the requested change if you contact them directly. Please be advised that we cannot guarantee the merchant will be able to accommodate your request due to availability or other circumstantial conditions.

Amy S.  from  Self  replied on  Nov 19, 2012

Q:

Can the 1 bedroom suite be used for 4 adults?

Michal V.  asked on  Nov 17, 2012

A:

The suite can fit 2 adults and 2 children. You can purchase two reservations for two rooms.

Amy S.  from  Self  replied on  Nov 19, 2012

Q:

Are there any blackout dates?

Mai  asked on  Nov 17, 2012

A:

You can view all availability on the calendar just above the green "Book!' button on the deal page.

Amy S.  from  Self  replied on  Nov 19, 2012

Q:

I have been trying to book a room from Dec 29 through checkout on Jan 1, but the calendar will not accept a January selection. Are these blacked out dates?

Lainie M.  asked on  Nov 17, 2012

A:

This deal is not available for check-in on 12/31.

Amy S.  from  Self  replied on  Nov 19, 2012

Q:

Is there free self-parking for guests or is valet parking the only option?

Angela N.  asked on  Nov 17, 2012

A:

The hotel only offers valet parking for an additional $47.43 per day.

Amy S.  from  Self  replied on  Nov 19, 2012

Q:

Are you dog friendly?

Suzanne D.  asked on  Nov 16, 2012

A:

Pets may be added for an additional $45 per stay.

Amy S.  from  Self  replied on  Nov 16, 2012

Q:

There are 5 of us, 2 adults and 3 kids under 14. Does this deal still apply? Thank you.

John C.  asked on  Nov 13, 2012

A:

You would need to purchase the one bedroom suite option. Rollaways are available for an additional $35 per night.

Amy S.  from  Self  replied on  Nov 14, 2012

Q:

the groupon says $149 during Feb. yet the pricing comes up at $169?

Connie P.  asked on  Nov 14, 2012

A:

The starting rate for a Signature King Room is $149. The rates will change on different days.

Amy S.  from  Self  replied on  Nov 14, 2012

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