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4.5-Star Mystery Hotel

Stay for Two at 4.5-Star Mystery Hotel in New York City

The Fine Print

  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • Traveler name must match ID at time of check-in
  • Valid only for night(s) purchased
  • Reservation is non-refundable except in the case of a Groupon Promise refund; refund issued in Groupon credit only
  • Must use promotional value in 1 visit
  • Must be 18 or older to check in
  • Not valid with reward points
  • 14.75% tax and daily $3.50 occupancy tax added at purchase

Questions and Answers 36 questions

Q:

Hello! I will have a small very well behaved service dog with me...will this be an issue? I have all of her documentation. Also, about how far is this hotel from Madison Square Garden? Can we walk?

Anne T.  asked on  Jan 2, 2013

A:

Good afternoon Anne! Service dogs are of course welcome to come with you and stay at the hotel. The hotel is just under 2 miles from Madison Square Garden. If you chose to walk I would estimate a 30-35 minute walk. It is also about a 10 minute taxi ride from the hotel.

Brian S.  from  Groupon  replied on  Jan 2, 2013

Q:

I will be traveling with my wife and an infant. Is there an additional charge for the baby?

Jonathan F.  asked on  Jan 2, 2013

A:

Good afternoon Jonathan! There is no additional charge for having your baby in the room with you and your wife. If you needed a crib however there may be an additional charge.

Brian S.  from  Groupon  replied on  Jan 2, 2013

Q:

How far of a walk is the hotel from West 39th Street between 8th and 9th Ave?

Barbara  asked on  Jan 2, 2013

A:

Good afternoon Barbara! The walk is about a mile and a half and therefore would take between 25 to 30 minutes. If you were to taxi it would take about 8 minutes.

Brian S.  from  Groupon  replied on  Jan 2, 2013

Q:

Will you be charged total value at the time of the groupon purchase?

Antoinette c.  asked on  Jan 2, 2013

A:

Hi Antoinette! Your total charge will include applicable taxes at the time of purchase.

George J.  from  Groupon  replied on  Jan 2, 2013

Q:

Hello - The description states the hotel has undergone renovations, have all rooms been renovated? Are the groupon rooms part of the renovated rooms? Thanks

Michael H.  asked on  Dec 31, 2012

A:

Hello Micheal, In order to offer the best rate possible for our consumers the focus of this deal is on the non-renovated inventory. That being said, the rooms are still very well appointed and have some amazing views.

Brian S.  from  Groupon  replied on  Jan 2, 2013

Q:

Are roll-away beds available?

Karen B.  asked on  Jan 1, 2013

A:

Hello Karen, roll-away beds are available for an additional $40 per night.

Brian S.  from  Groupon  replied on  Jan 2, 2013

Q:

how far from Javits center, is there parking and what is the fee.

Lynn D.  asked on  Jan 1, 2013

A:

The hotel is about a 10 minute taxi ride from the Javits Center. Also, valet parking is available for guests who travel by car, and is priced at $48 for a 24-hour period with no in-and-out privileges. The rate for all vans, including full-size SUV's, pickup trucks and similar large vehicles is $63 for a 24-hour period.

Brian S.  from  Groupon  replied on  Jan 2, 2013

Q:

I bought this deal on the 27th of December and have not heard from you regarding what hotel it is. I am planning to use this groupon this Friday, the 4th. When will you contact me with the details? Thanks

Becky F.  asked on  Jan 1, 2013

A:

Hello Becky! The hotel is confirmed within 48 hours of the sale ending. Since the sale ends today there will be confirmation sent prior to the first stay date. Please confirm your date as well since our first travel date is Saturday, January 5th.

Brian S.  from  Groupon  replied on  Jan 2, 2013

Q:

We're interested in the UN tour; how do we reserve a tour, how much does it cost, how long is the tour, do we get priority, etc.

Laura C.  asked on  Dec 29, 2012

A:

Good afternoon Laura! In response to your inquiry about the UN Tours, please see link below for detailed information. http://visit.un.org/wcm/content/site/visitors/lang/en/home/tours_ticket/hoursadmission The UN Tours are independent of the hotel and can be booked on-line, however arrangements can also be made at the Visitors Center upon our arrival. The UN does not offer the hotel special priority for their tours.

Brian S.  from  Groupon  replied on  Dec 31, 2012

Q:

If I get the Superior Double Room can that hold 4 adults with no extra fees?? Thanks!

Terry T.  asked on  Dec 30, 2012

A:

That is correct Terry! The Double Room accommodates 4 people.

Brian S.  from  Groupon  replied on  Dec 31, 2012

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