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12-day New Zealand and Hawaii Vacation with Airfare - PacificIslands.com

12-day New Zealand and Hawaii Vacation with Airfare from Pacificislands.com

The Fine Print

  • Book by 7/26/13 or promo value expires
  • Departure date based on option bought
  • Online reservation required, subject to availability
  • Reservations must be made through online link on voucher
  • Redemption occurs upon booking with pacificislands.com; no refunds will be processed by Groupon after redemption
  • 45-day cancellation notice required for refund of $560-$830 depending on departure date; non-refundable under 45 days
  • Must be 18 older to check in
  • Credit card required at booking and check-in
  • Not valid with rewards points
  • Passport required
  • Solo fees: Sept-Oct= $650; Nov-Dec= $750; Jan-Feb= $850
  • Tax included
  • See the rules that apply to all deals.

Questions and Answers 93 questions

Q:

Is there any way to take a snorkeling or diving excursion at either of these sites?

Jason K.  asked on  Jul 5, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Benjamin V.  from  Groupon  replied on  Jul 12, 2013

Q:

Thank you for your earlier answer. I know who HA partners are...the question is can we obtain flight credit (for example) with AA instead of HA?

linda  asked on  Jul 9, 2013

A:

Yes

Elena P.  from  Merchant  replied on  Jul 9, 2013

Q:

I know we will be flying Hawaiian Air, but can we earn miles on one of their airline partners instead of Hawaiian Air?

linda  asked on  Jul 9, 2013

A:

HA is partnered with American, Delta, Virgin America, Korean Air.

Elena P.  from  Merchant  replied on  Jul 9, 2013

Q:

Hi, I live in Hawaii and would like to know if it is possible to fly out from Honolulu and do just the New Zealand portion of the trip? If so, what would the cost be per person? Mahalo.

Jaymie M.  asked on  Jul 8, 2013

A:

We do not have a New Zealand only version of this deal.

Benjamin V.  from  Groupon  replied on  Jul 8, 2013

A:

Jaymie, please email me at elena.parshuto@pacificislands.com with your travel dates and we'll put together a customized quote for you.

Elena P.  from  Merchant  replied on  Jul 8, 2013

Q:

Once I have purchased the Groupon voucher, and have the link to book with Pacific Islands, do you know if we are allowed to select our seats for the round trip flight?

Jan S.  asked on  Jul 8, 2013

A:

You can put seat request on your redemption form and we can pass it on to the airline.

Elena P.  from  Merchant  replied on  Jul 8, 2013

Q:

It says to redeem on the link on the voucher, but there isn't one on mine. There is no link to book. states pacificislands.com in fine print and link is to groupon getaways FAQ. Who do I contact?!

heather w.  asked on  Jul 8, 2013

A:

Please redeem your vouchers here: http://www.pacificislands.com/groupon-redemption-form/

Elena P.  from  Merchant  replied on  Jul 8, 2013

Q:

Also, are there any hidden fees with the rental car and hotel? Thanks again

CELESTE G.  asked on  Jul 8, 2013

A:

There is not any additional fees for this deal.

Benjamin V.  from  Groupon  replied on  Jul 8, 2013

Q:

Hi there, if I buy the $2199 option, is there a date we have to take this trip by?

CELESTE G.  asked on  Jul 7, 2013

A:

That option is valid for departure 9/30/13.

Benjamin V.  from  Groupon  replied on  Jul 8, 2013

Q:

Is this price per person or is that the price for 2 people?

Jim B.  asked on  Jul 6, 2013

A:

This price is per person.

Benjamin V.  from  Groupon  replied on  Jul 8, 2013

Q:

Do you provide travel insurance or is that available only when the actual trip is booked

Joe H.  asked on  Jul 5, 2013

A:

Travel insurance is not included with this deal.

Benjamin V.  from  Groupon  replied on  Jul 5, 2013

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