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The Palace at Playa Grande - Rio San Juan

Three-, Four-, or Five-Night Stay with Meals and Alcohol Option at The Palace at Playa Grande in the Dominican Republic

The Fine Print

  • Book by 12/14/12 or promo value expires
  • Must complete travel by 6/30/13
  • Not valid 11/17-11/25, 12/22-1/5, 1/18-1/22, 1/30-2/2, 3/11-3/15, or 4/25-4/28
  • Limit 2 per person, may buy 2 additional as gifts
  • Limit 2 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 14-day cancellation notice or fee up to Groupon price applies
  • Must be 21 or older to check and 18 or older to consume alcohol
  • Credit card required at booking and check-in
  • 10% service charge and 16% tax not included
  • See the rules that apply to all deals.

Questions and Answers 26 questions

Commonly Asked Questions

Q:

The beach says it is seasonal. When is it "open"? Also, I'd like to take my husband and 6 year old. Is their an additional charge?

Chris G.  asked on  Oct 23, 2012

A:

Seasonal Tides often cause our Private Beach to be inaccessible from mid November thru Mid February. however, there are several nice beaches minutes away and The Palace provides complimentary transportation to those beaches. Children under 5 stay and eat at no charge. Children 5 to 13 are $50 additional per day plus 16% tax and 10% service charge. Children 13 to 17 are $95 additional per day plus 16% tax and 10% service charge. Thank you

mark L.  from  Merchant  replied on  Oct 23, 2012

Q:

how much will it cost for 3 people instead of two?

Ameena  asked on  Oct 23, 2012

A:

Adding occupants above standard is $95 per night for each additional guest without alcohol; $145 per night for each additional guest with alcohol. Thanks!

Amy S.  from  Self  replied on  Oct 23, 2012

A:

An additional adult is $95 per day plus 16% tax and 10% service charge. However, three adults will not fit in a Deluxe room.

mark L.  from  Merchant  replied on  Oct 23, 2012

Q:

Is there a complimentary shuttle to and from the airport to the resort? Thanks!

Erin E.  asked on  Oct 23, 2012

A:

Hello. Ground transportation to and from Puerto Plata Airport is $120 each way for up to 4 persons in one car. The trip from Puerto Plata Airport to The Palace is 1 hour and 15 minutes, Thank you

mark L.  from  Merchant  replied on  Oct 23, 2012

Q:

How do I check dates before purchasing the deal?

Christine K.  asked on  Oct 23, 2012

A:

You can send an email to info@thepalacedr.com to check availability on specific dates and we will respond to you quickly. Thank you!

mark L.  from  Merchant  replied on  Oct 23, 2012

More Questions and Answers

Q:

Can you upgrade to Royal Oceanfront Suite with Balcony/Jacuzzi or Oceanfront Cliffside Suites with Balcony either through hotel or groupon. If so, how do we go about this?

Rebecca W.  asked on  Nov 1, 2012

A:

Hello, after you purchase your Groupon, contact The Palace at info@thepalacedr.com and you can purchase an upgrade at that time based on availability. Thank you

mark L.  from  Merchant  replied on  Nov 2, 2012

Q:

So the price is for 2 people, if I'm reading this correctly. If I want to bring my husband and my daughter (who is 18) I would purchase one groupon for the number of nights I want to go and then add one person? And can the 18 year old drink alcohol there? Are there any rooms that have two bedrooms so she can be in our room? How many rooms are there altogether? I may also want to bring my 4 older children so would need 3 or 4 rooms in total. I've tried to go on the website and book just to see availability and it keeps saying there is no availability. I wouldn't want to purchase this groupon and then have difficulty booking the trip for all of us.

Sue C.  asked on  Oct 31, 2012

A:

Yes you are reading this correctly. Can you call us on our reservation line at 978-409-2739? the answer to your questions is too elaborate for this format. Thank you!

mark L.  from  Merchant  replied on  Oct 31, 2012

Q:

Is there a special rate if I want to purchase an extra day (7th day) after already buying the 6 night all-inclusive (food and alcohol)?

Steven K.  asked on  Oct 30, 2012

A:

Our regular rates start at $300 per night for a Deluxe Room plus the meal plan cost. It would depend on the type of room you wanted. Thank you

mark L.  from  Merchant  replied on  Oct 30, 2012

Q:

Was wondering if the upgrades are $50 (garden suite), $100 (oceanfront suite), or $150 (cliff-side suite) per night OR per person per night. Thank you.

Lisa C.  asked on  Oct 30, 2012

A:

Room upgrades to a garden suite for an additional $50 per night; upgrade to a royal oceanfront suite for an additional $100 per night.

Amy S.  from  Self  replied on  Oct 30, 2012

Q:

Hello, you mentioned the price of the shuttle in a previous answer. My question is whether or not we can get this shuttle booked ahead of time with the resort or do we have to wait until we land? I would much rather have something secured ahead of time for a set price and not have to worry about it when I get there. Thanks.

Nahir H.  asked on  Oct 30, 2012

A:

Hello, all arrangements can be made when you make your reservation directly with The Palace after you purchase your Groupon. Thank you

mark L.  from  Merchant  replied on  Oct 30, 2012

Q:

Does someone in your party have to be 21?

Miriam F.  asked on  Oct 27, 2012

A:

Yes, one person needs to be at least 21 years old. Thank you

mark L.  from  Merchant  replied on  Oct 27, 2012

Q:

Do you have Jet skiing available in february? Also are all gratuities & taxes included? I'd like to stay for 10 nights with my fiancé would that mean i need two vouchers? If I buy one voucher for 5 days no alcohol how much would each additional day be if we stay another 5 days without another voucher all inclusive. Thanks Oh & what is your availability for february ?

Maria S.  asked on  Oct 27, 2012

A:

Hello, we don't have Jet Skiing at The Palace but there are locations within 20 minutes that do in February. 16% Dominican Tax and 10% Dominican Service charge is not included and is charged when you make your reservation. Extra days based on a Deluxe room for all inclusive would be $490 per night plus tax & service charge for two adults. It would make more sense for you to purchase another Groupon. Thank you

mark L.  from  Merchant  replied on  Oct 27, 2012

Q:

Could we upgrade to a cliffside suite?

Trang P.  asked on  Oct 27, 2012

A:

Hello, yes you can upgrade to a Cliff Side Suite for $150 additional per night plus tax and service charge. Thank you

mark L.  from  Merchant  replied on  Oct 27, 2012

Q:

Can I upgrade my room through Groupon, when I select the number of nights, there is no option to upgrade to a better room?

Magen A.  asked on  Oct 26, 2012

A:

You can upgrade to a garden suite for an additional $50 per night; upgrade to a royal oceanfront suite for an additional $100 per night. When you make your reservations with your Groupon, please mention which upgrade you would like.

Amy S.  from  Self  replied on  Oct 26, 2012

Q:

Can I upgrade my room through Groupon, when I select the number of nights, there is no option to upgrade to a better room?

Magen A.  asked on  Oct 26, 2012

A:

yes, you can upgrade once you purchase your Groupon and contact The Palace at info@thepalacedr.com and we will process the upgrade at that time. Thank you.

mark L.  from  Merchant  replied on  Oct 26, 2012

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