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All-Inclusive Couples Retreat - New York City

Stay for Two, with Dates through April, at Paradise Stream in the Poconos

The Fine Print

Questions and Answers 60 questions

Commonly Asked Questions

Q:

Are the activies included in the groupon or do you pay separate? (i.e. ice skating, snowmobiling, snowtubing..etc)

alice d.  asked on  Nov 27, 2012

A:

The activities are included with the deal!

Benjamin V.  from  Groupon  replied on  Nov 27, 2012

A:

I had the same question but I decided to check the website. If you go here http://covepoconoresorts.com/activities/all_inclusive.aspx, it tells you which activities are included and which activities have fees. (from Groupon user)

Laura A.  from  Self  replied on  Nov 28, 2012

Q:

Are the kids allowed with this deal? I have one 11 y.o. and if yes what additional charges will be.

Alex B.  asked on  Nov 28, 2012

A:

The maximum occupancy for this deal is 2 total, so you would not be able to add any additional guests.

Benjamin V.  from  Groupon  replied on  Nov 28, 2012

Q:

Can you request a late checkout time?

Courtney B.  asked on  Dec 2, 2012

A:

You can, but it is pending availability. They can let you know if it's possible during check in.

Benjamin V.  from  Groupon  replied on  Dec 3, 2012

Q:

What is the difference in 4 rooms offered? Did not see information concerning so I can make my decision.

Carol K.  asked on  Dec 4, 2012

A:

You can view the details of each room here!

Benjamin V.  from  Groupon  replied on  Dec 4, 2012

More Questions and Answers

Q:

Hello, Can I book for 2 nights only? in addition, is lunch included? on the ad it only mentions breakfast and dinner..what about lunch?

Lucia C.  asked on  Dec 6, 2012

A:

You can book for two nights, and lunch is not included. However, you can get breakfast until 11 am, so you can opt for a late breakfast.

Benjamin V.  from  Groupon  replied on  Dec 7, 2012

Q:

If I book for Sunday Jan 6th- Monday Jan 7th and I arrive early, can I use amenities until check in time at 3pm? Also the following day, can I use the amenities after checkout?

Michelle A.  asked on  Dec 7, 2012

A:

Yes, you can until 5pm.

Benjamin V.  from  Groupon  replied on  Dec 7, 2012

Q:

On the groupon it says "On Tuesday and Sunday mornings, you can also add a complimentary bottle of Verdi champagne to your order." but on the resort's website it says the champagne is complimentary on Saturday mornings. Which day is it complimentary?

Lorraine C.  asked on  Dec 5, 2012

A:

It's complimentary on Tuesday and Saturday mornings. Sorry for any confusion!

Benjamin V.  from  Groupon  replied on  Dec 7, 2012

Q:

Since this is a couples' resort, is the given rate for two, or do my partner and I each have to purchase the Groupon separately?

Kenneth M.  asked on  Dec 7, 2012

A:

The rate covers both guests!

Benjamin V.  from  Groupon  replied on  Dec 7, 2012

Q:

When does this deal end? How many days left to purchase?

Dahlia B.  asked on  Dec 6, 2012

A:

We're selling this deal for another 5 days, or until we sell out, whichever happens first. You can keep track of the time left on the deal by looking at the timer underneath the calendar on the left of the deal page.

Benjamin V.  from  Groupon  replied on  Dec 7, 2012

Q:

is the 25.75% tax based on the groupon price?

jason n.  asked on  Nov 27, 2012

A:

Yes, it is!

Benjamin V.  from  Groupon  replied on  Nov 28, 2012

A:

So the total booking price once the groupon is purchased "includes" the tax and gratuity? or will it be added on on top of the groupon rate?

jon m.  from  Self  replied on  Dec 7, 2012

A:

Tax and gratuity is added during purchase on Groupon on top of the rate.

Benjamin V.  from  Groupon  replied on  Dec 7, 2012

Q:

Are there any smoking areas on the grounds ?

Nicole P.  asked on  Dec 6, 2012

A:

You can smoke outside of the buildings.

Benjamin V.  from  Groupon  replied on  Dec 6, 2012

Q:

In one Q/A it said that alcohol isn't included but in the details of the "all inclusive" it says "champagne breakfast in bed", so is only champagne included or is it not at all? I'm confused.

Jessica H.  asked on  Dec 5, 2012

A:

Champagne is included with the champagne breakfast in bed, but in general alcohol is not included.

Benjamin V.  from  Groupon  replied on  Dec 6, 2012

Q:

Do you have kosher food?

robert t.  asked on  Dec 5, 2012

A:

They do have kosher food - be sure to let them know after you book.

Benjamin V.  from  Groupon  replied on  Dec 6, 2012

Q:

Do you allow service animals?

Gabrielle G.  asked on  Dec 4, 2012

A:

Service animals are allowed as long as you provide documentation.

Benjamin V.  from  Groupon  replied on  Dec 6, 2012

1 - 10 of 60 questions

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