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PVC at The Roundhouse Resort - Pinetop, AZ

Two-Night Stay at PVC at The Roundhouse Resort in Pinetop, AZ

The Fine Print

  • Book by 4/5/13 or promotional value expires
  • Must complete travel by 4/30/13
  • Option 2 only valid for travel 4/4/13-4/30/13
  • Limit 2 per person, may buy 2 additional as gifts
  • Limit 2 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 48-hour cancellation notice required, $75 fee + tax applies for cancels or no-shows
  • Must be 21 or older to check in
  • Credit card required at booking and check-in
  • $250 refundable incidental deposit due at check-in, and 7.05% tax due at booking
  • See the rules that apply to all deals.

Questions and Answers 13 questions

Commonly Asked Questions

Q:

are you pet-friendly?

rebecca s.  asked on  Feb 5, 2013

A:

As per the "fine Print" Hotel Policies •Pet policy: pets are not allowed inside the property.

Gretchen F.  from  Merchant  replied on  Feb 5, 2013

Q:

Hi. Do I understand correctly that up to 6 people can stay for a total price of $170.00? In other words, it's not $179.00 per person? Thank you.

Debbie Y.  asked on  Feb 5, 2013

A:

Option #1 is $179 for the 2 night stay with Check-In Days Sun. - Wed.. That covers up to a total of six guests including children. On top of this, you will pay the 7.05% Room Tax, at the time you book your stay.

Gretchen F.  from  Merchant  replied on  Feb 5, 2013

Q:

The fine print says must be 21 years old to register. Does this mean the person paying for the room must be 21 or over, and others can be younger? If I buy this deal, my husband and I want to bring our children under the age of 21. Thank you.

Debbie Y.  asked on  Feb 5, 2013

A:

When you come to Check-In, the person Registering must be 21. Our Resort is GREAT for families :-)

Gretchen F.  from  Merchant  replied on  Feb 5, 2013

Q:

I just bought your Groupon and tried to book this on the phone. I spent over 40 mins ( I am NOT kidding) on hold with Diamond Resorts 1 800 438 2929. I gave up! How do I book my stay?

chris r.  asked on  Feb 5, 2013

A:

I apologize. This number is the correct way to book your stay. This is one of Diamond's Call Center busiest months. Do be patient. You will be helped.

Gretchen F.  from  Merchant  replied on  Feb 5, 2013

A:

After checking, I have found that the current wait time is 12 min.

Gretchen F.  from  Merchant  replied on  Feb 5, 2013

Q:

For option #1 do we have to travel during certain dates?

Mary  asked on  Feb 6, 2013

A:

As per "The Fine Print": •Book by 4/5/13 or promotional value expires •Must complete travel by 4/30/13

Gretchen F.  from  Merchant  replied on  Feb 6, 2013

Q:

should I call first to see if a cabin is available the days I want before purchasing this deal? I'm brand new to Groupon.

cheryl B.  asked on  Feb 13, 2013

A:

We can not guarantee any particular date you have in mind would be available. However there are plenty of dates available to book in.

Gretchen F.  from  Merchant  replied on  Feb 13, 2013

More Questions and Answers

Q:

I understand that it's a good deal, but I have NEVER been so frustrated trying to book a reservation. 45 minutes on hold listening to the founder and CEO of diamond international telling me about relaxation simplified over and over and over. Then I found out there was no availability the week I was hoping to go so I cancelled the groupon. So my question is, do you ever allow for direct booking?

Chris L.  asked on  Feb 14, 2013

A:

So sorry for the long waiting time. Yes, we are going to provide a booking link for future sales. If your dates are flexible, please advise so I can check and get back to you on the discussion board.

Qiong W.  from  Merchant  replied on  Feb 14, 2013

Q:

should I call first to see if a cabin is available the days I want before purchasing this deal? I'm brand new to Groupon.

cheryl B.  asked on  Feb 13, 2013

A:

We can not guarantee any particular date you have in mind would be available. However there are plenty of dates available to book in.

Gretchen F.  from  Merchant  replied on  Feb 13, 2013

Q:

am I able to book a cabin in March with this deal, Sunday through Thursday?

cheryl B.  asked on  Feb 13, 2013

A:

With Option #1, You may Check In any day Sunday through Wednesday for the 2 Night Stay. If you put 2 Deals together, your would stay 4 Nights with the latest day of Check In being Monday. That would make your departure Friday Morning.

Gretchen F.  from  Merchant  replied on  Feb 13, 2013

Q:

So if we wanted to check in on March 30 and stay until April 1, there is no availability/ groupon to use for that?

Erika B.  asked on  Feb 12, 2013

A:

Thursday 4 April would be the 1st available stay that would include a weekend night (Friday 5 April). Please see the "Fine Print" that states •Option 2 only valid for travel 4/4/13-4/30/13

Gretchen F.  from  Merchant  replied on  Feb 12, 2013

Q:

So I understand this correctly, if I wanted to stay Thursday & Friday night I would have to choose option #2. Then I wouldn't be able to use it during February or March?

Jenn L.  asked on  Feb 11, 2013

A:

That is correct. The reason is, we do not have weekend availability (Fri. & Sat.) until April.

Gretchen F.  from  Merchant  replied on  Feb 11, 2013

Q:

Does the options 2 -check in Thur-Sat mean that you must check in on Thursday or check in anyday between Thur and Saturday?

Tami V.  asked on  Feb 11, 2013

A:

You may Check In, for your 2 Night stay, any day Thursday, Friday or Saturday.

Gretchen F.  from  Merchant  replied on  Feb 11, 2013

Q:

What is the closest airport to the resort

Kathleen S.  asked on  Feb 8, 2013

A:

Show Low Airport. Served by Great Lakes Airlines. Daily flights to and from Phoenix Sky Harbour. Most people fly to Phoenix and rent a car. You would need a car once you get to Show Low.

Gretchen F.  from  Merchant  replied on  Feb 8, 2013

Q:

For option #1 do we have to travel during certain dates?

Mary  asked on  Feb 6, 2013

A:

As per "The Fine Print": •Book by 4/5/13 or promotional value expires •Must complete travel by 4/30/13

Gretchen F.  from  Merchant  replied on  Feb 6, 2013

Q:

Can you book 2 so that you are there sunday through wednesday?

Clardon  asked on  Feb 6, 2013

A:

Yes! As the "Fine Print" says ....•Limit 2 per visit

Gretchen F.  from  Merchant  replied on  Feb 6, 2013

Q:

I just bought your Groupon and tried to book this on the phone. I spent over 40 mins ( I am NOT kidding) on hold with Diamond Resorts 1 800 438 2929. I gave up! How do I book my stay?

chris r.  asked on  Feb 5, 2013

A:

I apologize. This number is the correct way to book your stay. This is one of Diamond's Call Center busiest months. Do be patient. You will be helped.

Gretchen F.  from  Merchant  replied on  Feb 5, 2013

A:

After checking, I have found that the current wait time is 12 min.

Gretchen F.  from  Merchant  replied on  Feb 5, 2013

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