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Royal Solaris Cancun - Chicago

All-Inclusive Four- or Five-Night Stay in a Deluxe Ocean-View Room at Royal Solaris Cancun

The Fine Print

  • Book by 7/12/13 or promo value expires
  • Travel window based on option purchased
  • Kids do not stay free 6/29/13-8/23/13; extra $30USD/night for kids 4-11 and extra $35USD/night for kids 12-17
  • Reservation required, subject to availability
  • 72-hour cancellation notice required or fee of applicable one-night stay up to Groupon price applies
  • Must be 18 or older to check in and to consume alcohol
  • Credit card required at check-in
  • All taxes and gratuities are included
  • See the rules that apply to all deals.

Questions and Answers 91 questions

Commonly Asked Questions

Q:

In some of the QA, it sounds like we can have 5 people in the room, with fee with extra person. But the fine print said "Maximum occupancy: 3 adults and 1 kid 11 or younger, 2 adults and 2 kids 11 or younger, or 3 adults". Please clarify it.

Haizheng S.  asked on  Jun 6, 2013

A:

Hello Haizheng! A maximum of 4 persons is permitted per room: 3 adults and one child, 2 adults and 2 children or 3 adults. Also 1 adult and 3 children is allowed. Thank you

Rosaura U.  from  Merchant  replied on  Jun 6, 2013

Q:

Does travel have to completed by 12/20 or can you check in on 12/20 for 5 nights

Chad S.  asked on  Jun 8, 2013

A:

Hello Chad! This promotion lasts until 12/20 so you must make your reservation days before that date. Regardas

Rosaura U.  from  Merchant  replied on  Jun 8, 2013

Q:

hi the website has options of other rooms; can we upgrade to a deluxe ocean view room with jacuzzi? or is this groupon only for deluxe ocean view room?

samira  asked on  Jun 8, 2013

A:

Hello Samira! Yes, you can have an upgrade to a delux ocean view with jacuzzi with an adittional cost ($40 usd per night) Regards.

Rosaura U.  from  Merchant  replied on  Jun 8, 2013

Q:

Hi there, my boyfriend and I were interested in vacationing from Monday, June 24th to Monday, July 1. What would the cost be per person, per night to extend the 5 day deal to 7 days?

Veronica A.  asked on  Jun 10, 2013

A:

Hello Veronica! The extra cost per night per room it is $189 usd. Regards.

Rosaura U.  from  Merchant  replied on  Jun 10, 2013

Q:

We stayed here in August and LOVED it! It is well worth the money :)

Denise M.  asked on  Jun 10, 2013

A:

Hello Denise! We are glad to hear that!! Thank you so much for your coment =)

Rosaura U.  from  Merchant  replied on  Jun 10, 2013

Q:

Does this include airfare?

Virette S.  asked on  Jun 10, 2013

A:

Hello Virette! This deal does not include airfare. Regards

Rosaura U.  from  Merchant  replied on  Jun 10, 2013

Q:

How do I check to see if the dates I want are available at the hotel?

Johnathon P.  asked on  Jun 11, 2013

A:

Hi Johnathon! Please, contact us groupon@hotelessolaris.com

Rosaura U.  from  Merchant  replied on  Jun 12, 2013

Q:

We have 4 adults & 3yr. old child. Can we buy one voucher? Thank you.

Uyen O.  asked on  Jun 11, 2013

A:

Hi Uyen! you have to purchase another voucher, the max ocuppancy is 4 people per room. Regards!

Rosaura U.  from  Merchant  replied on  Jun 12, 2013

Q:

How much would it be to add 1 extra night?

Annie B.  asked on  Jun 12, 2013

A:

Hello Annie! It would be $189 usd per night.

Rosaura U.  from  Merchant  replied on  Jun 12, 2013

More Questions and Answers

Q:

Need to know if August 24th to August 27th is available?

Fam S.  asked on  Jun 21, 2013

A:

Hello. Yes. It is available.

Rosaura U.  from  Merchant  replied on  Jun 21, 2013

Q:

we are party of 4, my husband and I and two kids age 12 & 16 traveling 8/24 to 8/28 with option 2 for 5 nights. Question 1: do you have room available? Question 2: can we purchase one voucher /one room? What will be the total cost..

thuy l.  asked on  Jun 20, 2013

A:

Hello Thuy! yes we have rooms availables but in your case you have to purchase 2 groupon tickets because the maximum ocuppancy for a room is 3 adults. Regards.

Rosaura U.  from  Merchant  replied on  Jun 20, 2013

Q:

Hi! Is October 6th, 2013 check in threw October 10th 2013 check out also 4 night special available? Is there any chance that I wont get the ocean view like advertised? Also I would like to set up something special for my husband and I for the 8th. Its our anniversary. Am I able to schedule something like that? If so how much extra? tx stephanie

Stephanie B.  asked on  Jun 19, 2013

A:

Hello Stephanie. The dates you mention are open. These are the packages we have with this special promotion. Includes the ocean view . If the ocean view is not available you will get an upgrade to the next room c ategory ( romance or ocean view with jacuzzi ). Yes , we can definitely work something for you to surprise your husband. It depends on ehat you want. A nice romantic dinner at the beach for example, a mini cake for two in the room. Please let us know what you have in mind and we will create something special . Regards

Rosaura U.  from  Merchant  replied on  Jun 20, 2013

Q:

we are thinking about doing this deal. There would be 3 adults. How much would it be for the additional adult?

brian w.  asked on  Jun 19, 2013

A:

Hello Brian . The additional adult is 89 usd per night . The fee is All Inclsuive , Taxes and gratuities as well.

Rosaura U.  from  Merchant  replied on  Jun 20, 2013

Q:

Are dates in late November available?

cindy c.  asked on  Jun 19, 2013

A:

Hello Cincy . Yes, they are .

Rosaura U.  from  Merchant  replied on  Jun 19, 2013

Q:

Deal states $799 Total which is for two people for a four night stay. The "$399.50 Per Person" is for a third and/forth person? Thank you for your time.

Kelly Y.  asked on  Jun 18, 2013

A:

Hi Kelly. The $799 usd includes a 4 night Stay from 5/14/13–6/28/13 and 8/24/13–12/20/13. Two kids 11 or younger stay free. Option 1: $799 for four nights (up to a $1,755 value) . If you are two adults and 2 children under 11 years old no need to pay any additional fee. Regards.

Rosaura U.  from  Merchant  replied on  Jun 19, 2013

Q:

The deal mentions "select alcoholic and nonalcoholic beverages". Can you provide information as to which beverages are included? Also are dates in late November still available?

cindy c.  asked on  Jun 19, 2013

A:

Hi I Cindy . The all inclusive beverages are beer, tequila, margatitas, frozens cocktails, rum, gym, and house wine. Softdrinks, Coffee, tea, juices , hot chocolate.

Rosaura U.  from  Merchant  replied on  Jun 19, 2013

Q:

I need 2 rooms for July 23-28. One room would have 2 adults, the other 1 adult, 2 children 12-17. Are these dates available and what would the price be? When would I pay the extra $35/ night? Via Groupon or at the front desk? Thanks!

Barb B.  asked on  Jun 19, 2013

A:

Hello Barb . yes we do have availability. The $35 usd for the additional junior must be paid upon arrival at the hotel.

Rosaura U.  from  Merchant  replied on  Jun 19, 2013

Q:

Hello, We would like to purchase option 1, and would like to travel on september 13-18. I see that the promotion expires in july, that means i have to make the reservation before that time? and that i must complete my travel date before december 2013?

Zaida B.  asked on  Jun 19, 2013

A:

Hello Zaida. That is correct .

Rosaura U.  from  Merchant  replied on  Jun 19, 2013

Q:

Do you have availability June 30th to July 5th?

Dante V.  asked on  Jun 19, 2013

A:

Yes Dante, we do.

Rosaura U.  from  Merchant  replied on  Jun 19, 2013

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