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Sabor Cozumel Resort and Spa - Miami

All-Inclusive Stay at Sabor Cozumel Resort and Spa in Cozumel, Mexico

The Fine Print

Questions and Answers 35 questions

Commonly Asked Questions

Q:

Is there a way to book the adults only section of the resort for January or February?

Greg T.  asked on  Nov 13, 2012

A:

The adult only section does not belong to Sabor Cozumel during 2013, this section will be part of the Secrets Aura Cozumel, Adults only

Jose C.  from  Merchant  replied on  Nov 14, 2012

Q:

Is it possible to fly into Cancun? How much would the ride to Cozumel be? How far are they apart. The flights into Cozumel are double.

MK  asked on  Nov 14, 2012

A:

you can flight to Cancun airport (CUN), is always a good option. From CAncun you can take a flight to Cozumel with Mayair (www.mayair.com.mx) for a 15 minutes flight otherwise, you can take a bus from CAncun airport to Playa del Carmen, takes about 1 hour, then from Playa del Carmen a 45 minutes ferry to Cozumel Island.

Jose C.  from  Merchant  replied on  Nov 14, 2012

A:

By cab it is about $20 from Cozumel International Airport (CZM).

Amy S.  from  Self  replied on  Nov 21, 2012

Q:

Is this a Ocean front room? If not how much for the upgrade for the following date 12/22/2012. Please respond

Vijaya L.  asked on  Nov 15, 2012

A:

This deal is valid for either a Regency Studio or Caribbean Room. You can view the different rooms here. Room upgrades may be available for an additional fee. Please contact the business for more information.

Amy S.  from  Self  replied on  Nov 15, 2012

Q:

I read that the room has 1king bed or 2 full-size beds, that standard occupancy is for 2, maximum occupancy is of 3 adults and 1 kid. So if comming at 2 adults and 2 kids under 13, do we have to pay an additional charge?

Olivier P.  asked on  Nov 17, 2012

A:

Thanks for the question! The Groupon will cover 2 guests. You are welcome to add the two additional guests at the following rates: (aged 13 and older) may be added for $70 per person per night; additional child occupants (aged 6–12) may be added for $30 on existing bedding; additional child occupants (aged 0–5) may be added for free on existing bedding.

Brette V.  from  Groupon  replied on  Nov 18, 2012

More Questions and Answers

Q:

Does this trip (or any trip for that matter) include flight?

Peter D.  asked on  Nov 28, 2012

A:

No, airfare is not included

Jose C.  from  Merchant  replied on  Nov 28, 2012

Q:

does it include top shelf liquor like jack daniels? thanks

lindsey g.  asked on  Nov 28, 2012

A:

no, top shelf brands are not included in this resort

Jose C.  from  Merchant  replied on  Nov 28, 2012

Q:

Do you have availability January 2-6?

Andrea B.  asked on  Nov 27, 2012

A:

yes, is still available

Jose C.  from  Merchant  replied on  Nov 27, 2012

Q:

Are the Adult only rooms available during Dec 2012?

ToNi M.  asked on  Nov 24, 2012

A:

No, this resort no longer has a adult only section,

Jose C.  from  Merchant  replied on  Nov 27, 2012

Q:

Was this resort or part of it called The Reef Club Isla Cozumel in the past?

Diane D.  asked on  Nov 24, 2012

A:

yes, this is formerly Reef Club Cozumel

Jose C.  from  Merchant  replied on  Nov 27, 2012

Q:

What is the promotional value date? Also, this is the first time we will leave our son for more than two nights. If he gets sick or something happens before the trip can we reschedule?

kayla s.  asked on  Nov 26, 2012

A:

All reservations for this deal must be canceled 96 hours prior to your scheduled check-in date. If you cancel with less than 96 hours notice, you will not be able to refund this deal. Unfortunately, we are unable to modify your Groupon Getaways Booking after the reservation has been completed; however, the merchant may be able to work with you to make the requested change if you contact them directly. Please be advised that we cannot guarantee the merchant will be able to accommodate your request due to availability or other circumstantial conditions.

Amy S.  from  Self  replied on  Nov 26, 2012

Q:

With this deal can I upgrade to an Oceanfront Room with direct beach access? If so, how much more will it be to upgrade?

Diane D.  asked on  Nov 24, 2012

A:

Room upgrades may be available for an additional fee. Please contact the business for more information.

Amy S.  from  Self  replied on  Nov 26, 2012

Q:

Do you offer destination weddings?

Sashauni  asked on  Nov 23, 2012

A:

You can view their wedding package here.

Amy S.  from  Self  replied on  Nov 26, 2012

Q:

Are spa services extra or included in the price?

Erin H.  asked on  Nov 22, 2012

A:

Sorry for the delay. Spa services are not included with this deal.

Amy S.  from  Self  replied on  Nov 26, 2012

Q:

Do you know what brands of alcohol are included with the all inclusive package? We are specifically looking for Captain Morgan, Bomb Bay, or Absolute. We have been to Mexico where only local rail brand liquors are available.

Palleap W.  asked on  Nov 17, 2012

A:

I'm very sorry that we were unable to get to your question! Since this Groupon is only available for purchase for a limited time, I suggest contacting the merchant directly at 800-413-3886.

Amy S.  from  Self  replied on  Nov 26, 2012

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