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Sheraton At The Falls - Niagara Falls, NY

One-Night Stay with Lounge Access and Casino and Dining Credits at Sheraton at the Falls in Niagara Falls, NY

The Fine Print

  • Book by 12/7/12 or promo value expires
  • Travel by 1/31/13
  • Not valid 10/18-10/25, 10/27, 11/1-11/3, 11/10, 11/22-11/24, 12/6-12/8, 12/31, 1/18-1/20, or 1/24-1/26
  • Option 2 not valid 10/12, 11/16, 11/30, 12/14, 12/21, or 1/11
  • Limit 5/person, may buy 5 as gifts
  • Limit 3/visit
  • Reservation req'd, subj to avail
  • Cancel by 6pm day of arrival or fee of Groupon price
  • Must be 18+ to check-in, 21+ to gamble
  • Valid for king or double-queen room
  • Not valid w/ reward points
  • Must use promo value in 1 visit
  • TGIF credit not valid on alcohol
  • 16% tax not incl'd

Questions and Answers 83 questions

Commonly Asked Questions

Q:

Do you have to pay separately for parking? Or is it included in the Groupon?

Danielle D.  asked on  Oct 9, 2012

A:

Parking is an additional $5 per night with in and out privledges.

Elizabeth R.  from  Merchant  replied on  Oct 9, 2012

Q:

I am trying to call your reservation desk to check availability, is there a specific number to dial or contact to do this.

akira  asked on  Oct 9, 2012

A:

The reservation desk line is 1-866-431-5237. They will be able to assist you with checking availability and book the reservation for you.

Elizabeth R.  from  Merchant  replied on  Oct 9, 2012

Q:

What's included in the evening reception from 5-7?

Ruth W.  asked on  Oct 9, 2012

A:

The evening reception includes snacks and drinks (alcoholic and non-alcoholic) in our Starwood Preferred Guest Lounge on the 6th floor.

Elizabeth R.  from  Merchant  replied on  Oct 9, 2012

Q:

Is the casino in NY or Canada?

Joanne C.  asked on  Oct 9, 2012

A:

The Seneca Niagara Casino is in New York, it is directly across the street from the hotel.

Elizabeth R.  from  Merchant  replied on  Oct 9, 2012

Q:

do you need a passport since this is in NY?

Candace W.  asked on  Oct 9, 2012

A:

If you are traveling from Canada you will need a passport to go across the border, otherwise a passport is not needed.

Elizabeth R.  from  Merchant  replied on  Oct 9, 2012

Q:

Can more than 2 adults stay in the room, and if so is there an extra charge per adult?

trysia g.  asked on  Oct 9, 2012

A:

Yes, more than 2 adults can stay in the room at no additional charge but they are not included in the package components.

Elizabeth R.  from  Merchant  replied on  Oct 10, 2012

Q:

4 part question please: (1) If we buy 2 deals, do we get 2 x $20 TGIF and 2 x $30 slot money for a total of $40 and $60 credit? (2) If we do get double, can we use both $20 coupons at one sitting at TGIF's? Is it one coupon per person? or one coupon per table? (3) I am a Starwood SPG member, do these count towards STAY and NIGHTS credits, towards GOLD status? (4) If we purchase 2 deals and book them back to back evenings, can we ask the hotel to check in on both nights?...I am only a few stays away from GOLD status, and if we could check out and check back in, I would be able to get credit for 2 STAYs instead of just one. Please let me know. Thanks.

Anthony T.  asked on  Oct 15, 2012

A:

(1) If you buy 2 deals you do get 2 of each voucher- but they are only available one per day. (2) You can only use one TGIFriday coupon per day (3) You will not receive any points with the stay nor the credit towards the stay because it is technically a 3rd party booking.

Elizabeth R.  from  Merchant  replied on  Oct 15, 2012

Q:

Do you have a King room available for Monday, 10/29?

Valerie B.  asked on  Oct 20, 2012

A:

Please contact the business directly to check for the most up to date availability. They can be reached at 1-866-431-5237.

Amy S.  from  Self  replied on  Oct 22, 2012

More Questions and Answers

Q:

Do you have a King room available for Monday, 10/29?

Valerie B.  asked on  Oct 20, 2012

A:

Please contact the business directly to check for the most up to date availability. They can be reached at 1-866-431-5237.

Amy S.  from  Self  replied on  Oct 22, 2012

Q:

can you use the groupon and upgrade to a suite

REGINA B.  asked on  Oct 19, 2012

A:

Room upgrades are not available.

Amy S.  from  Self  replied on  Oct 19, 2012

Q:

I would like to purchase option 2 but if I wanted to extend my stay one more day would I buy option 2 & option 1 at the same time?

Dilanne D.  asked on  Oct 19, 2012

A:

It depends on which days you are looking to stay at the hotel. If you would like to stay two nights you will need to purchase two Groupons.

Amy S.  from  Self  replied on  Oct 19, 2012

Q:

I tried to call the number you provided (1-866-431-5237) but the number is for booking accomodation in Niagara Falls in Canada side. Can we contact the hotel directly to check the availability? Or can you check if Sunday, Nov 11th is available? Thanks

Connie S.  asked on  Oct 19, 2012

A:

That is our Groupon call center which is in Niagara Falls, Canada. They can still book for our property. We do still have availability for a King sized bedroom on November 11th

Elizabeth R.  from  Merchant  replied on  Oct 19, 2012

Q:

I would like to purchase this deal today to use tomorrow, Saturday, October 20th but I'm not sure if that is a blackout date or if you have availibility?

Rachel F.  asked on  Oct 19, 2012

A:

October 20th is a blackout date.

Elizabeth R.  from  Merchant  replied on  Oct 19, 2012

Q:

I am wanting to check in on 11/17 and checkout 11/19 which groupon/groupons do I choose?

Kelly K.  asked on  Oct 19, 2012

A:

You would purchase one option 1 and one option 2 voucher. The Option 2 would be for the 17th and Option one for the 18th.

Elizabeth R.  from  Merchant  replied on  Oct 19, 2012

Q:

Do you have to use the vouchers the same day? I am planning on staying for multiple evenings and am just curious. Thanks!

Amy S.  asked on  Oct 17, 2012

A:

Sorry for the delay. This deal is limit 5/person, may buy 5 as gifts and limit 3/visit. Thanks!

Amy S.  from  Self  replied on  Oct 19, 2012

Q:

How close is the hotel to the fall? And can you see the falls from the rooms? If you can see the falls is there an extra charge in order to get a room that over looks it?

Amy S.  asked on  Oct 17, 2012

A:

We are about a 10 minute walk to the Falls, unfortunately there is no view of the Falls from the guest rooms.

Elizabeth R.  from  Merchant  replied on  Oct 17, 2012

A:

The falls are about 1.5 miles from the business. The property does not have any Falls view rooms, no hotel on the American side can see the Falls from the rooms. Thanks!

Amy S.  from  Self  replied on  Oct 17, 2012

Q:

I live in kingston (canada) and I want to buy the option 1 .I want to know if its valid for sunday 28 monday 29 and tuesday 30 and wednesday 31 of october 2012 and if the hotel has a view on the falls.

Lorda E.  asked on  Oct 17, 2012

A:

Their property does not have any Falls view rooms, no hotel on the American side can see the Falls from the rooms. Please contact the business directly to check for the most up to date availability. They can be reached at 716-285-3361. Thanks!

Amy S.  from  Self  replied on  Oct 17, 2012

A:

We do not have a view of the Falls from the rooms. The reservation desk line is 1-866-431-5237. They will be able to assist you with checking availability and book the reservation for you.

Elizabeth R.  from  Merchant  replied on  Oct 17, 2012

Q:

If I bought bought option 2 and wanted to stay Jan 1-3rd. Is this still an option? as it says you must travel by Jan 1st 2013

Courtney H.  asked on  Oct 16, 2012

A:

Travel must be completed by 1/31/13.

Amy S.  from  Self  replied on  Oct 17, 2012

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