Return to the deal

Sheraton At The Falls - Niagara Falls, NY

One-Night Stay with Lounge Access and Casino and Dining Credits at Sheraton at the Falls in Niagara Falls, NY

The Fine Print

  • Book by 12/7/12 or promo value expires
  • Travel by 1/31/13
  • Not valid 10/18-10/25, 10/27, 11/1-11/3, 11/10, 11/22-11/24, 12/6-12/8, 12/31, 1/18-1/20, or 1/24-1/26
  • Option 2 not valid 10/12, 11/16, 11/30, 12/14, 12/21, or 1/11
  • Limit 5/person, may buy 5 as gifts
  • Limit 3/visit
  • Reservation req'd, subj to avail
  • Cancel by 6pm day of arrival or fee of Groupon price
  • Must be 18+ to check-in, 21+ to gamble
  • Valid for king or double-queen room
  • Not valid w/ reward points
  • Must use promo value in 1 visit
  • TGIF credit not valid on alcohol
  • 16% tax not incl'd

Questions and Answers 83 questions

Q:

How many nights can I purchase?

Cathy l.  asked on  Oct 9, 2012

A:

You can purchase up to 5 vouchers and redeem 3 per visit.

Elizabeth R.  from  Merchant  replied on  Oct 9, 2012

Q:

Im constantly having trouble with groupons . I called to make sure its available on oct 31st even though it does not void that date and the reservation desk said you cant use it on that date. Good thing i called before ordering. I recommend all you do this before you waste money

bryan y.  asked on  Oct 9, 2012

A:

I do apologize for the trouble you experienced. I'm not sure what reservations desk you spoke with because we do have availability for October 31st. The correct number is 1-866-431-5237.

Elizabeth R.  from  Merchant  replied on  Oct 9, 2012

Q:

How do I combine groupons to stay longer? E.g. if I want to stay 2 or 3 nights for the same price? Thanks

Tram D.  asked on  Oct 9, 2012

A:

If you would like to stay multiple days you would have to purchase that amount of groupon vouchers. You will receive the package components each day that you stay.

Elizabeth R.  from  Merchant  replied on  Oct 9, 2012

Q:

Hi, I am looking to book for two night 12/27 -- 12/28. Is this deal valid for those two days? If Yes, should I buy two "Option 1" or I have to buy one "Option 1" and one "Option 2"? Thanks.

Hai P.  asked on  Oct 9, 2012

A:

We do have rooms available the two days you are inquiring about, and yes you would want to purchase one of each option as the 27th is a Thursday (option 1) and the 28th is a Friday (option 2)

Elizabeth R.  from  Merchant  replied on  Oct 9, 2012

Q:

I just want to make sure I undersatnd the fine print, why does it say up to $359 value? does this mean i would have to pay extra if the room in more or something?

amanda d.  asked on  Oct 9, 2012

A:

The fine print reads "up to a $359 value" because that is the retail value of the offer. The only additional charges you are responsible for are the taxes and incidental charges.

Elizabeth R.  from  Merchant  replied on  Oct 9, 2012

Q:

If I buy two or three to be combined, does each voucher include the voucher for meals, casino, etc.? If I buy the limit of 5 vouchers, can they be used on different weeks/weekends? If they are booked for the nights I can stay, can I get a refund?

Rebecca B.  asked on  Oct 9, 2012

A:

Each voucher includes the $30 casino voucher, $20 TGI Friday's voucher, green savings card and club lounge access. You can use the vouchers for any day that we have rooms available, unfortunately you cannot receive a refund after purchasing the voucher because a date is not available. If you would like to check availability before booking the number is 1-800-551-9369.

Elizabeth R.  from  Merchant  replied on  Oct 9, 2012

A:

I'm sorry the correct reservation line is 1-866-431-5237.

Elizabeth R.  from  Merchant  replied on  Oct 9, 2012

Q:

If you bring children under 18 are they able to have access to the lounge with the continental breakfast as well or will there be a charge for them?

Rachel K.  asked on  Oct 9, 2012

A:

Children under 18 do have access to the lounge for continental breakfast as well as the 5-7pm reception with no additional charge.

Elizabeth R.  from  Merchant  replied on  Oct 9, 2012

Q:

What's included in the evening reception from 5-7?

Ruth W.  asked on  Oct 9, 2012

A:

The evening reception includes snacks and drinks (alcoholic and non-alcoholic) in our Starwood Preferred Guest Lounge on the 6th floor.

Elizabeth R.  from  Merchant  replied on  Oct 9, 2012

Q:

what type of a view will you get with this deal, a city view or falls view? and will the room have a french balcony/balcony or windows that open?

Laurie M.  asked on  Oct 9, 2012

A:

Unfortunately our hotel does not provide any view of Niagara Falls, we also do not have any balconies or windows that open in the rooms.

Elizabeth R.  from  Merchant  replied on  Oct 9, 2012

Q:

Is the casino in NY or Canada?

Joanne C.  asked on  Oct 9, 2012

A:

The Seneca Niagara Casino is in New York, it is directly across the street from the hotel.

Elizabeth R.  from  Merchant  replied on  Oct 9, 2012

71 - 80 of 83 questions