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Sheraton On The Falls - Niagara Falls, ON

One-Night Stay with Winery Tours, Casino Credit, and Shuttle Passes at Sheraton On The Falls in Niagara Falls, ON

The Fine Print

  • Book by 3/29/13 or promo value expires
  • Must complete travel by 4/30/13
  • Not valid 2/15-2/17 or 3/29-3/30
  • Limit 5 per person, may buy 2 as gifts
  • Limit 5 per visit
  • Valid only for option purchased
  • Reservation required; subject to availability
  • Must cancel by 4PM two days before arrival or fee of applicable one-night's stay up to Groupon price applies
  • Must be 19+ to check in and 21+ to drink alcohol
  • Must be 19+ and PAC member to use the casino voucher
  • Credit card required at booking and check-in
  • Not valid for groups or existing reservations
  • Not valid with reward points
  • 16.39% tax not included

Questions and Answers 43 questions

Q:

How can I get there directly from Philadelphia? I mean the public transportation.

Esther Y.  asked on  Feb 5, 2013

A:

You can calculate distance and directions from Philidelphia to the Sheraton on the Falls here.. Just enter your start point under "My location" and select "Get Directions". To find directions via public transportation, click on the "By public transit" icon.

Andy C.  from  Groupon  replied on  Feb 6, 2013

Q:

Do two people have to check in? Or can it just be one?

paige l.  asked on  Feb 6, 2013

A:

This offer is valid for two guests.

Andy C.  from  Groupon  replied on  Feb 6, 2013

Q:

Purchased a city view and booked for March 10th. When they said there were rooms available for the 11th i purchased another one. Was just told by Hotel that they have blacked out March break. Even after they looked at the fine print and confirmed that it is only 2/17-2/18 and 3/29-3/30. They just said sorry....Ask groupon for a refund. Waiting for call back from manager.

roy h.  asked on  Feb 6, 2013

A:

If you ever have an issue redeeming your Groupon, please contact our Customer Service Department by clicking here or calling us at 877-788-7858. We'll be happy to help!

Andy C.  from  Groupon  replied on  Feb 6, 2013

Q:

Is it possible to purchase waterpark passes and if so how much are they?

James L.  asked on  Feb 1, 2013

A:

This Groupon is valid for the services listed on the deal page only. For pricing on additional services or accommodations, please contact the business directly for an estimate.

Annette B.  from  Self  replied on  Feb 4, 2013

Q:

What if the guest does not drink and not gambling? Do you compensate the guest for some thing else?

ibrahim i.  asked on  Feb 2, 2013

A:

The Groupon is only good for the value and services offered and cannot be altered or substituted in anyway.

Annette B.  from  Self  replied on  Feb 4, 2013

Q:

is there any option for falls view room with 2 queen bed?

Akilan  asked on  Feb 1, 2013

A:

Room upgrades will unfortunately not available.

John  from  Groupon  replied on  Feb 1, 2013

Q:

When it says "Not valid 2/15-2/17", am I correct in assuming it means we can't arrive 2/17 and stay until 2/18, right?

Benjamin J.  asked on  Jan 31, 2013

A:

Your Groupon stay can not overlap with any of their blackout dates including 2/15-2/17 or 3/29-3/30.

John  from  Groupon  replied on  Feb 1, 2013

Q:

what is a PAC member? It says you must be 21 and a PAC member to use the casino voucher. Also is Feb 22 available for option 4?

veronica s.  asked on  Jan 30, 2013

A:

PAC (Player Advantage Club) membership is required to play and use your gambling credits. You can find more information Here. Option 4 will only be valid for check-in Saturdays.

John  from  Groupon  replied on  Feb 1, 2013

Q:

Do they have handicap accessible rooms and transportation?

Rebecca P.  asked on  Jan 30, 2013

A:

Handicap-accessible rooms are available upon request during booking.

John  from  Groupon  replied on  Feb 1, 2013

Q:

Can option 4 be used on 4/20?

Kristen I.  asked on  Jan 31, 2013

A:

For scheduling inquiries, please reach out to the merchant directly.

Annette B.  from  Self  replied on  Jan 31, 2013

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