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Sterling Inn & Spa - Niagara Falls, ON

Two-Night Stay with Wine Tasting and Credits for Dining, Casino, and Spa at Sterling Inn & Spa in Niagara Falls, ON

The Fine Print

  • Book by 12/14/12 or promo value expires
  • Complete travel by 12/27/12
  • Limit 1 per person +1 more as a gift
  • Limit 1 per visit
  • Reservation required, subject to availability
  • 48-hour cancellation notice or fee of applicable 1-night's stay up to Groupon price applies
  • Must be 21+ to check in, 19+ to consume alcohol
  • Credit card required at booking
  • Not valid with other offers, including but not limited to late night tapas special
  • 3.39% Niagara Falls destination marketing fee and 13% tax not included
  • See the rules that apply to all deals.

Questions and Answers 43 questions

Commonly Asked Questions

Q:

Do you need a passport

brigitte w.  asked on  Oct 17, 2012

A:

Hi Brigitte. The Sterling Inn & Spa is located in Niagara Falls, Canada. If you are travelling inside of Canada you will not need a passport. If you are coming in from the US you will need a passport to cross the International border. The Seneca Niagara Casino is located in Niagara Falls, New York - so you will need a passport to visit them. Thanks for your question.

Chadrick R.  from  Self  replied on  Oct 17, 2012

More Questions and Answers

Q:

Is the Spa open Dec 26th? What about the restaurant on Dec 25th? If we were to check in on the 25th are there any services not available either the 25th or 26th?

Lisa K.  asked on  Oct 25, 2012

A:

Hi Lisa. AG Inspired Cuisine will be closed December 24th and 25th but will reopen on December 26th. The Spa is closed on December 25th but will be open by appointment only on December 26th. Thanks for your questions.

Chadrick R.  from  Self  replied on  Oct 25, 2012

Q:

Hello, if I want to upgrade to a deluxe room, how does it work? Do I do this with the hotel and pay there or with Groupon?

Sandy H.  asked on  Oct 25, 2012

A:

Hi Sandy. When you call to make your reservation, simply ask to upgrade. The staff at the Sterling Inn & Spa will be able to handle everything for you.

Chadrick R.  from  Self  replied on  Oct 25, 2012

Q:

Does the minimum age requirement to check-in at 21+ only apply to Americans or Canadians as well? I am Canadian and I know our check-in minimum age requirement differs.

Josephine C.  asked on  Oct 24, 2012

A:

Hello. The minimum check in age is 21 no matter what country you are from. However, only the person checking in has to be that age. Their guest can be younger.

Chadrick R.  from  Self  replied on  Oct 24, 2012

Q:

Hello This does not say anything about flights ect...would we need to book this seperately? Also how far of a drive is this from Pittsburgh PA? thank you

Kimberly S.  asked on  Oct 24, 2012

A:

Hello. Yes, you would have to arrange travel yourself. The drive is 5 to 6 hours from your location.

Chadrick R.  from  Self  replied on  Oct 24, 2012

Q:

For the wine tasting, do we go to the wineries or just have a tasting at the hotel.

Kristin B.  asked on  Oct 22, 2012

A:

Hello. You'll be going to the actual wineries.

Chadrick R.  from  Self  replied on  Oct 22, 2012

Q:

Are there any blanked out dates between now and December 27th?

Linda R.  asked on  Oct 21, 2012

A:

Hi Linda. There are no blackout dates on this Groupon.

Chadrick R.  from  Self  replied on  Oct 21, 2012

Q:

We wont be able to get across to the states to enjoy the casino, would there be a way to trade the casino voucher for a second spa or dining voucher at all?

Jordan H.  asked on  Oct 20, 2012

A:

Hi Jordan. I'm sorry but there are no substitutions.

Chadrick R.  from  Self  replied on  Oct 20, 2012

Q:

If I purchase this deal do I have to call the hotel and set up the reservation or does groupon do it for me?

Matt B.  asked on  Oct 19, 2012

A:

Hi Matt
You will make your reservation by phone. When you print your Groupon, it will have the redemption instructions on it.
Print your Groupon by logging in at Groupon.com and going to your My Groupons tab.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you. Thanks!

Kelsey W.  from  Groupon  replied on  Oct 19, 2012

Q:

I understand that it says travel must be complete by 12/27/12. If we check in on 12/27/12 and check out 12/29/12, would that be acceptable with the Groupon?

Wendy H.  asked on  Oct 18, 2012

A:

Hi Wendy. Yes that would work. The last day to check in with this Groupon is on December 27th, 2012.

Chadrick R.  from  Self  replied on  Oct 18, 2012

Q:

How much is parking each night? Also, I am 6 months pregnant - is there always someone on staff for a maternity massage? Lastly, is it a per-fix menu for the dinner, or a credit? Thank you.

Sarah H.  asked on  Oct 18, 2012

A:

Hi Sarah. The $50 is a dining credit. For your other questions, please contact the Inn directly at 289-292-0000.

Chadrick R.  from  Self  replied on  Oct 18, 2012

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