Stay at The Four Seasons Island Resort in Pembine, WI

Get married anywhere else If you're planning on having your wedding at the Four Seasons Island Resort, I would reconsider. My husband and I were married there on 10/31/25 and had a horrible experience with their entire staff either being rude or offering little to no help. I even emailed the Event Coordinator Marie Fende and Event Manager Kayla Myers that we had been working with for the wedding over a week ago about these issues with no response from either of them. We were asked THREE days before our wedding to move where we had planned to have our reception since the resort was having a karaoke event in the bar near the reception room and they didn't want to figure out whose drinks should be free and who they needed to charge for. The chairs weren't set up for our ceremony so my husband started to do it in his tux, a bridesmaid found a staff member who said that this "wasn't his gig" and he needs to be working on the golf course (it's closed for the season) and not working on a wedding. Our cake and cupcakes were all thrown out by staff at the end of the night even though they were not asked to and they were on our personal trays we brought in. We also had two bottles of homemade moonshine in with our belongings that came up missing the next day. Staff yelled at our bridal party for my husband & I taking a golf cart that was supposed to have been left outside for us to make it easier to take pictures on their property, there was never an apology offered after they realized they were supposed to have one out for us. A bridesmaid and myself were unable to get into the space where we were having the reception the morning of and we were told by a front desk employee that housekeeping unlocks that but she had no way to contact them, but would tell them IF she saw them. Our officiant found bugs in his drink, when he told staff about it she replied with "Okay, do you want a new one or what?" Another relative, who I will admit was fairly intoxicated, walked up to the bar and said "I'll take whatever" to which the bartender responded "Oh I bet you f*****g will." The 2nd bartender walked past my husband saying "I don't get paid enough for this sh*t." Almost all of our family members and guests told us that they had called several times leaving voicemails trying to reserve a room but no one ever called them back. One guest was told she needed to listen to the message a little bit better on when to call because it clearly states they're in the their winter hours and not always available to answer the phone, our guest was calling in early September when they were still open during regular hours. The shower nozzle in the "presidential suite" they gave us for the night didn't work, I basically had to splash myself with tub water to try to get clean. The venue is beautiful and we got a lot of amazing pictures, but to spend thousands of dollars and to be treated the way we were, I couldn't recommend anyone get married here, vacation here, or let alone eat here.

Place needs MORE HELP! No Bad Service, Bad Management! You need MORE Help! We stopped for lunch in the bar during a side-by-side ride. When we got there, the bar was empty. The bartender was very friendly and said it was her first day. She was by herself! In a bar at lunch time that served food!! We ended up having drinks and leaving because we felt sorry for her as the bar filled! Your loss! There were EIGHT of us!

Could be Better! Beautiful pools. Good food in the restaurant, , but … hotel needs more staff in general and cleaning and updating in many areas. Danielle at the front desk was unwelcoming and did not give a positive first impression. Char was excellent at the front desk and she was kind and helpful!