Stay at The Four Seasons Island Resort in Pembine, WI

Lloyd and Michelle are wonderful hosts and have created an exceptional venue for a fantastic experience!

Keep up the good work and continue to use the groupon system.

Great place

Very nice island resort The resort was very nice and both hot tub and pool in great shape. Internet was down during our stay which caused a few issues but wasn’t the hotels fault. Room was spacious and very clean. We rented a UTV on the property and had a blast. Did not have time to try the dining here.

Was charged for a room and rounds of golf I should not have been charged. STAY AWAY, while they do have some decent staff, there is not proper management to resolve issues as they arise. I had purchased a group golf stay. Included room and unlimited golf I had to reserve online (both room and tee time) My credit card was charged and it was/is a fight to get credited for the over charge.

Sometimes you don't get what you paid for Hosted a 50th wedding anniversary party for my in-laws this past weekend and wish I could say it was a great experience. From the time we initially booked it was a constant struggle to have any communication with an event planner to actually make the plans. We had to deal with 3-4 different people and my husband was always the one to have to initiate any contact to find out what was going on and make sure plans were actually moving forward. I understand that there was some staff turnover but that would be up to management to ensure that events were still being handled. On the day of the party, there was no event planner on site. The only staff working our party was the caterer and 2 other bartenders. These ladies really busted their butts for us, but they definitely could have used more help. Maddie was amazing, she had so much on her plate but was always checking in to see what we needed. She definitely deserves a big raise for all she seems to do there. Another thing we noticed is that the Summer Salon has no tapper in the bar...the girls were having to lug pitchers of beer from down stairs and then they were left to sit on the bar...which made for a lot of warm beer that people weren't too enthused to drink. Seems that a simple solution to that would be to bring the keg upstairs and place it in a barrel of ice. Just sitting a bunch of pitchers on the bar to get warm seemed a bit ridiculous. We also had issues with members of our party not having rooms ready at check in time, or not having a room at all that they had already reserved in advance. My husband was running around all night trying to address these issues when he should have been enjoying the celebration for his parents. We had people that ended up having to leave early to drive home 2 hours because the room they booked was somehow no longer available. Having a manager or event planner on sight during the actual event would have been helpful. I dislike leaving a negative review, but for the price we paid, we expected more than what we got. The place has so much potential to be great, but I feel like there needs to be better management for that to happen. The staff that did show up there were great, and did the best they could with what they had available to them. Again, another big shout out to Maddie, who was wonderful to work with.