Hotel Stay at The Mariner Resort Cape Cod by The Red Collection in West Yarmouth, MA.

Great place- we had a soccer tournament here and the kids had a blast, mini golf, indoor pool and outdoor grills were a hit. Staff very friendly!! Rooms need an update but overall we only needed a shower and a soft bed which were great!!

Heated pool great Hot tub great Complimentary breakfast great Friendly staff when u could find them to get towels We had a great stay thanks again

Clean Rooms and great service! Cons were the room next door reeked of pot and it made our room and the halls smell disgusting!

Do not recommend - Rug issue I stayed at the Mariner Resort Cape Cod this weekend and had a a horrible (and frankly scary) experience this weekend. My family and I were staying at the resort this past weekend, 5/30 and 5/31. There was an issue with the carpet in the hallway (where the carpet was covering a raise in the floor and also was torn and sticking up. Multiple people throughout the weekend had tripped on this. Unfortunately, my dad is 74 and has a cane and he tripped and fell. He sustained injuries to his face and body. The EMTs were called and he was taken to the hospital. We spent close to 5 hours there and are very lucky there are no fractures. He did receive 12 stitches very close to his eye. There are several causes for concern and items that are just unacceptable. - we were staying on the first floor and the hallway where we were was in view of the front desk. The paramedics also walked by the desk. The front desk worker did not come speak to us during any of it. - the rug is a liability. When I spoke to the front desk workers in the morning, they were aware of the issue with the rug and said maintenance was supposed to make sure it wasn’t sticking up. This is concerning to know that there was awareness of the issue and this could have been prevented. - I asked to speak to the manager. The front desk worker went to get the manager and the manager never came to speak to me. I believe the worker was told to comp my previous night so that happened and I filled out the incident report. - I called today and again asked to speak to a manager. The manager was supposed to call me and never did. This is disrespectful. - the front desk people yesterday morning and today (I spoke to the same woman) were so nice but should not have been put in the position by the manager to handle this. - the fact that there is a liability there and the injury could have been prevented is very maddening. There was no care at all given. A nice weekend on the cape for a family wedding should not end with a trip to the ER due to the lack of maintenance at the property. Also, a fall for a 74 your old man is also concerning.

Poor room quality My family recently cut our Cape Cod summer vacation short due to the horrific room quality we experienced at The Mariner. When entering our room the pungent and overwhelming smell of mold and likely moisture damage was shocking. As we evaluated our accommodations, we quickly discovered that both the bathroom door and the sliding screen door were damaged and inoperable. Closer inspection also revealed mold on the ceiling above the air conditioner. To further our dismay, there was a cigarette burn through the comforter and the carpet was threadbare at entrance. Needless to say, we cut our stay short and the desk attendant never inquired as to why. I NEVER write reviews but I hope this helps someone else avoid a similar experience.

Stay away Nabil Salib If I can give one star, I will, So dirty . insects everywhere in the rooms and lobby, Breakfast is horrible, Only 6 tables always dirty nobody clean the tables, nobody fill the missing things, You received email to confirm your reservation and has the amount you will pay, Surprise they will charge you different amount in the check in , so bad experience in this place