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The Reef Playacar Resort and Spa - Playa del Carmen, MX

4-, 5-, or 7-Night All-Inclusive Stay at The Reef Playacar Resort and Spa in Playa del Carmen. Includes Taxes and Fees.

The Fine Print

  • Must book by 7/4/14 or promotional value expires
  • Valid for travel 9/1–10/31/14 (options 1-3), 5/6/14-8/31/14 or 11/1/14-12/19/14 (options 4-6)
  • Not valid 11/27-11/30/14
  • Limit 2 per person, may buy 2 additional as gifts
  • Limit 2 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 72-hour cancellation notice required or fee of one-night's stay up to the Groupon price applies
  • Must be 18+ to check in
  • Credit card required at booking and check-in
  • Must use promotional value in 1 visit
  • Not valid with reward points
  • Tax included

Questions and Answers 40 questions

Q:

Hi- do you have availability August 11th-18th? Or August 10th-17th? Is there a phone number I can call to ask about availability dates? would like to purchase before the deal ends, but want to make sure about dates. Thanks!

Kelly S.  asked on  Jun 2, 2014

A:

Contact the resort directly at (855) 210-2541 for specific availability inquiries. If you are unable to reserve the dates you need after you've purchased your Groupon, you'll be covered by the Groupon Booking Guarantee.

Benjamin V.  from  Groupon  replied on  Jun 3, 2014

Q:

Hello, does the cost we see on here (ex. $555) cover the all inclusive stay for two or doe we have to buy two vouchers for two people to be able to stay. My husband and I want to make the trip and want to make sure we are understanding how many we have to buy. Thank you.

Jessica F.  asked on  Jun 2, 2014

A:

The Groupon covers a stay for two.

Benjamin V.  from  Groupon  replied on  Jun 3, 2014

Q:

I emailed adireccion@thereefresorts.com 2 days ago and have not got a respomse about days available for travel before I purchase my voucher. How long does it typically take to respond back? I am wanting option 2 for October 25th-30th 2014, and today is the last day to purchase the deal.

Colleen G.  asked on  Jun 2, 2014

A:

Colleen, our office is closed during the weekend, we will reply all the inquires today. We have plenty availability for October.

Ariann S.  from  Merchant  replied on  Jun 2, 2014

Q:

any flights out of L A for your all-inclusive packages ? my wife and I would like to try your deal.

richard h.  asked on  Jun 1, 2014

A:

Richard, the voucher only includes accomodation and meals, the flight is not included.

Ariann S.  from  Merchant  replied on  Jun 2, 2014

Q:

How many operational tennis courts for guests are there at this resort?

Libby H.  asked on  Jun 1, 2014

A:

We have 1 tennis court.

Ariann S.  from  Merchant  replied on  Jun 2, 2014

Q:

Hi I will be making a reservation for 2 rooms for 2 adults and 3 children how would I do that

MIRELLA M.  asked on  May 30, 2014

A:

Mirella, depends on the ages of the kids, we reccomend you to purchase 2 vouchers to cover 2 adults and 2 kids and pay the extra fee for the 3rd kid. We remind you that kids under 4 years old are free and over 12 years old are consider adults.

Ariann S.  from  Merchant  replied on  May 31, 2014

Q:

Is the option price for Option 5: 5-nights, valid for travel 5/6/14-8/31/14 or 11/1/14-12/19/14 for $894 for TWO people? Or do we each have to buy our own?

Anna B.  asked on  May 30, 2014

A:

Anna, each groupon voucher covers 2 adults. You have to purchase only 1.

Ariann S.  from  Merchant  replied on  May 31, 2014

Q:

We are planning on taking the bus from Cancun Int'l airport (CUN) to Playa. How far is the resort from there and how much would a cab ride be per person?

Don S.  asked on  May 30, 2014

A:

Don, the hotel is located 65 km away from the airport, the ride will take around 1 hour. The bus stop is located in Playa Del Carmen town and from there you have to take a cab for around 7 USD. If you take a cab at the airport it will be around 60-70 USD.

Ariann S.  from  Merchant  replied on  May 30, 2014

Q:

I would like to travel from Aug 29 to September 2.. Am I able to do that?? And book for 3 people?

Melissa F.  asked on  May 30, 2014

A:

Melissa, we do have the dates available. You have to purchase 1 voucher to cover 2 adults and pay the extra fee to add 1 more adult. For rates contacts us at adireccion@thereefresorts.com

Ariann S.  from  Merchant  replied on  May 30, 2014

Q:

From which airports can I fly out of

shaun t.  asked on  May 28, 2014

A:

Airfare is not included, so you can arrange your own flight from the nearest convenient airport.

Benjamin V.  from  Groupon  replied on  May 29, 2014

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