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The Silversmith Hotel & Suites - The Loop

Stay for Two with Daily Breakfast at The Silversmith Hotel & Suites in Chicago

The Fine Print

  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Valid only for night(s) purchased
  • 48-hour cancellation notice required prior to check-in or reservation is non-refundable
  • Must be 21 or older to check in
  • Credit card required at check-in
  • Credit card will be authorized for $50 per night for incidental charges
  • 16.4% tax added at purchase
  • See the rules that apply to all deals.

Questions and Answers 81 questions

Commonly Asked Questions

Q:

What are the check in and check out times?

Dana  asked on  Dec 27, 2012

A:

Check in is 3pm and check out is 12 noon.

Michael V.  from  Merchant  replied on  Dec 27, 2012

Q:

Is this close to Union Station?

Kim T.  asked on  Dec 27, 2012

A:

Yes, far at all, about 7 blocks. Short cab ride or a nice walk

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

You mentioned that "breakfast" is provided. Is that "continental" and what does that include? Also, if we got a queen suite and decided to bring our daughter, do you have a 'roll away" bed we could use and would there be an additional charge?

Elizabeth S.  asked on  Dec 28, 2012

A:

It is called our Jeweler's Row breakfast and it includes 2 eggs, bacon or sausage and 2 buttermilk pancakes

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

Can you check in if you are under 21 if Alcohol is removed from the room? Or is there no way anyone under 21 can book a room?

James S.  asked on  Dec 28, 2012

A:

You must be 21

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

Is there a pool?

Cindy F.  asked on  Dec 28, 2012

A:

No

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

Parking

Terry J.  asked on  Dec 28, 2012

A:

$52 for valet, or several nearby self park garages within a few blocks

Michael V.  from  Merchant  replied on  Dec 28, 2012

More Questions and Answers

Q:

If I would be coming in on the amtrak train from Michigan. How far are you from the depot?

Judy R.  asked on  Jan 7, 2013

A:

Union Station is about 1.1 miles away.

Kristi D.  from  Groupon  replied on  Jan 7, 2013

Q:

You had said there is a train stop right in front of your hotel. Is this also where you would board to go back home?

Judy R.  asked on  Jan 7, 2013

A:

The train stop is for local transit not Amtrak, but you would be able to take the orange line if you were flying from Midway Airport, or transfer to the blue line if you were flying from O'Hare.

Benjamin V.  from  Groupon  replied on  Jan 7, 2013

Q:

I want to book two rooms through groupon and don't see how to do that. Can you help?

Patti B.  asked on  Jan 7, 2013

A:

To book two rooms you have to book each room in a separate transaction.

Benjamin V.  from  Groupon  replied on  Jan 7, 2013

Q:

Hello, I am trying to book from March 25-30 however, it will only let me book from the 25th to the 29th. The 29th is not available for check-in but since I am attempting to stay 5 nights, is it possible to stay that night and buy the extra night for the 30th separately?

Minerva R.  asked on  Jan 5, 2013

A:

Contact the hotel directly to see if you can book the extra night with them.

Benjamin V.  from  Groupon  replied on  Jan 7, 2013

Q:

Will my credit card be charged immediately after booking my date or would it only be charged at my arrival to the hotel?

Matt E.  asked on  Jan 5, 2013

A:

Your credit card will be charged after you make the purchase on Groupon.

Annette B.  from  Self  replied on  Jan 6, 2013

Q:

can I buy and book dates for a person(s) other than myself?

vito n.  asked on  Jan 4, 2013

A:

yes

Michael V.  from  Merchant  replied on  Jan 4, 2013

Q:

Is their a pool and workout room?

Theresa H.  asked on  Jan 4, 2013

A:

Pool- no, workout room-yes

Michael V.  from  Merchant  replied on  Jan 4, 2013

Q:

My daughter will have a service dog with her. I am assuming that will not be a problem.

Vicki C.  asked on  Jan 4, 2013

A:

Of course not, no problem at all.

Michael V.  from  Merchant  replied on  Jan 4, 2013

Q:

is it possilbe to have 2 adults and 3 children and if so is there an additional charge?

Jennifer B.  asked on  Jan 4, 2013

A:

The maximum occupancy is four total, you would not be able to add a fifth guest.

Benjamin V.  from  Groupon  replied on  Jan 4, 2013

Q:

I would like to get this offer but do not have any dates in mind at this time. Can I get the offer without committing to a specific date?

Kim H.  asked on  Jan 4, 2013

A:

This deal requires a date selected when booking. We've still got plenty voucher deals which offer more flexibility in scheduling time, found here!

Benjamin V.  from  Groupon  replied on  Jan 4, 2013

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