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The Silversmith Hotel & Suites - The Silversmith Hotel & Suites

Stay for Two with Daily Breakfast at The Silversmith Hotel & Suites in Chicago

The Fine Print

  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Valid only for night(s) purchased
  • 48-hour cancellation notice required prior to check-in or reservation is non-refundable
  • Must be 21 or older to check in
  • Credit card required at check-in
  • Credit card will be authorized for $50 per night for incidental charges
  • 16.4% tax added at purchase
  • See the rules that apply to all deals.

Questions and Answers 81 questions

Q:

Is there any extra charge for 3 adults staying in the same room?

Mario A.  asked on  Jan 3, 2013

A:

$25 for the 3rd adult.

Michael V.  from  Merchant  replied on  Jan 4, 2013

Q:

Do you have a restaurant for a full sit down meal? If we want a king suite with a jacuzzi how do we request that on the Groupon special? How far from Navy Pier?

Katie L.  asked on  Jan 3, 2013

A:

Yes, we have a full service restaurant. We are a few miles from Navy Pier. The suite with a jacuzzi is not part of the room types offered. But, you could inquire about availability at check in

Michael V.  from  Merchant  replied on  Jan 4, 2013

Q:

How much is parking?

Helaine S.  asked on  Jan 4, 2013

A:

$52 per night for valet

Michael V.  from  Merchant  replied on  Jan 4, 2013

Q:

When I click a date, it gives me the price but states, "not available for check-in." What does this mean?

Nicole G.  asked on  Jan 3, 2013

A:

You would not be able to book that date for check in, only check out on that date.

Benjamin V.  from  Groupon  replied on  Jan 3, 2013

Q:

How far are you located from Columbia College? We will be visiting campus soon and would love to stay in the city. Thanks and Happy New Year!

kim s.  asked on  Jan 3, 2013

A:

We are quite close, just about 6 blocks. Columbia is a 600 S. Michigan Ave. and we are 10 S. Wabash

Michael V.  from  Merchant  replied on  Jan 3, 2013

Q:

Whats the red line train?

LaShaun S.  asked on  Jan 2, 2013

A:

It is part of the train system that runs through the city. They use colors to refer to all the different trains that run.

Michael V.  from  Merchant  replied on  Jan 3, 2013

Q:

I brought this offer for 2 nights, but my credit card was charged well over 200 bucks, Is the $50.00 incidental already charged to my card?

LaShaun S.  asked on  Jan 2, 2013

A:

No, that is only done at check in. Contact groupon, as they are the ones charging your card.

Michael V.  from  Merchant  replied on  Jan 3, 2013

Q:

What is the policy for pets,?

Christopher R.  asked on  Jan 2, 2013

A:

Unfortunately, we don't accept pets.

Michael V.  from  Merchant  replied on  Jan 2, 2013

Q:

I'd like to book for 3/23/13 through 3/27/13 but 3/23/13 is grayed out/non-selectable. If I were to book that date through the hotel and book the rest of my stay through Groupon, would it be possible to not have to change rooms? Also, is an early check-in (such as 12pm) possible?

Hilary R.  asked on  Dec 31, 2012

A:

To request the same room across those dates as well as request an early check in, contact the hotel directly.

Benjamin V.  from  Groupon  replied on  Jan 2, 2013

Q:

I want to book a room March 8th 9th and 10th 2013...It will allow me the one night rate. Should I call the hotel for the additional 2 nights or can you check and see if sold out via Groupon...thanks

Angie G.  asked on  Jan 2, 2013

A:

To book dates outside of the availability for the Groupon deal, contact the hotel directly.

Benjamin V.  from  Groupon  replied on  Jan 2, 2013

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