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The Silversmith Hotel & Suites - The Loop

Stay for Two with Daily Breakfast at The Silversmith Hotel & Suites in Chicago

The Fine Print

  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Valid only for night(s) purchased
  • 48-hour cancellation notice required prior to check-in or reservation is non-refundable
  • Must be 21 or older to check in
  • Credit card required at check-in
  • Credit card will be authorized for $50 per night for incidental charges
  • 16.4% tax added at purchase
  • See the rules that apply to all deals.

Questions and Answers 81 questions

Q:

On the breakfast, when staying with 2 adults and 2 children is there only 2 breakfast credits? Will have to pay for 2 additional?

Carol L.  asked on  Jan 1, 2013

A:

Breakfast for two is included, so you would have to pay for the additional breakfasts.

Benjamin V.  from  Groupon  replied on  Jan 2, 2013

Q:

I have a family of 6. 2 adults, a 12, 5, 4, and 3 year old. Are we able to book any of these rooms/packages, if so, which ones? Thanks.

Jim H.  asked on  Dec 31, 2012

A:

The maximum occupancy for this deal is four total, you would have to get a second room for any more guests.

Benjamin V.  from  Groupon  replied on  Dec 31, 2012

Q:

Hi. Would like 2 executive king suites for 3 nights does your rate apply? Need adjoining rooms, available? 48hour refund cancellation policy., correct.

laurel c.  asked on  Dec 30, 2012

A:

Yes, you can book 3 nights for two rooms, pending availability. After booking, contact the hotel directly to check on getting adjoining rooms. 48 hour notice is required prior to check in for a refund.

Benjamin V.  from  Groupon  replied on  Dec 31, 2012

Q:

I am trying to buy this deal but it's not working . Can someone help me

haidar n.  asked on  Dec 29, 2012

A:

Please contact groupon for this.

Michael V.  from  Merchant  replied on  Dec 31, 2012

Q:

Does buying the Groupon mean that we are set with the reservation? Or do we need to call to confirm?

Stephanie D.  asked on  Dec 31, 2012

A:

You may want to call to confirm.

Michael V.  from  Merchant  replied on  Dec 31, 2012

Q:

The $52 for valet parking, is that a one time fee or do you have to pay that every day you're there ? We would plan to stay 3-4 nights....

Stephanie S.  asked on  Dec 31, 2012

A:

It is per day

Michael V.  from  Merchant  replied on  Dec 31, 2012

Q:

When we check out at 3 are we able to leave our car until we are ready to leave Chicago later that day?

ryan b.  asked on  Dec 30, 2012

A:

You can leave your car with valet until 5pm, before additional charges may apply.

Michael V.  from  Merchant  replied on  Dec 31, 2012

Q:

How far away is China town? Walking distance or do we take a bus?

Marie K.  asked on  Dec 30, 2012

A:

It is several miles. But, it is an easy red line train stop away

Michael V.  from  Merchant  replied on  Dec 31, 2012

Q:

Deal states: credit card will be authorized for $50 per night for incidental charges. What exactly does that mean? Thanks.

Linda W.  asked on  Dec 30, 2012

A:

We authorize your credit card for an an additional $50 to cover any potential other charges to your room.

Michael V.  from  Merchant  replied on  Dec 31, 2012

Q:

If the deal is for $69 per night , why on the dates I select shows $119. How do I get the $69 deal. also did u know how far this hotel is from Union Station S Canal St?

LaShaun S.  asked on  Dec 29, 2012

A:

The prices vary based on the date and the room type. We are about 7 blocks from union station.

Michael V.  from  Merchant  replied on  Dec 31, 2012

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