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Hotel in Chicago’s Loop - Chicago

Stay for Two with Daily Breakfast at The Silversmith Hotel & Suites in Chicago

The Fine Print

Questions and Answers 81 questions

Q:

I see the groupon is for 2 people. What if I have 2 adults and 2 children is there an extra cost. Also, can you purchase 2 and stay 2 nights in a row?

Renee M.  asked on  Dec 28, 2012

A:

No additional charge for children. 2 nights in a row is fine.

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

If I have to cancel my reservation and I do it before the deadline date, will my credit card be fully refunded?

Nenita D.  asked on  Dec 28, 2012

A:

Yes, as long as it is before 48 hours of your arrival date

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

There is not one room at the prices posted

margaret l.  asked on  Dec 28, 2012

A:

It could be an availability issue, of a certain room type

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

In the fine print- what are the "incidental charges" for $50? will this be refunded if you don't use them?

marianne k.  asked on  Dec 28, 2012

A:

Yes

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

What does the breakfast portion include?

Trista H.  asked on  Dec 28, 2012

A:

2 eggs, bacon or sausage and 2 buttermilk pancakes

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

You mentioned that "breakfast" is provided. Is that "continental" and what does that include? Also, if we got a queen suite and decided to bring our daughter, do you have a 'roll away" bed we could use and would there be an additional charge?

Elizabeth S.  asked on  Dec 28, 2012

A:

It is called our Jeweler's Row breakfast and it includes 2 eggs, bacon or sausage and 2 buttermilk pancakes

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

Do you get breakfast both mornings

Patty O.  asked on  Dec 28, 2012

A:

yes

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

How many stars is this hotel rated?

Gisele F.  asked on  Dec 28, 2012

A:

It varies between 3.5 and 4

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

Is there a pool?

Cindy F.  asked on  Dec 28, 2012

A:

No

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

Can you check in if you are under 21 if Alcohol is removed from the room? Or is there no way anyone under 21 can book a room?

James S.  asked on  Dec 28, 2012

A:

You must be 21

Michael V.  from  Merchant  replied on  Dec 28, 2012

51 - 60 of 81 questions

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