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Hotel in Chicago’s Loop - Chicago

Stay for Two with Daily Breakfast at The Silversmith Hotel & Suites in Chicago

The Fine Print

Questions and Answers 81 questions

Q:

Are the room rates valid until 4/4/13 (I think you meant 2013)? Also, you don't offer free parking for your hotel patrons? Don't need "valet" parking at $52 per night - ridiculous! Do you have a parking lot for patrons? You mentioned that there were "self park garages" in the area. How far are these garages (having to walk from the garage to the hotel with luggage or bags, etc) and what is the cost for the "local" garages?

Elizabeth S.  asked on  Dec 28, 2012

A:

The promotional dates run until 4/14/13. We do not offer free parking. We only offer valet services. There are several garages that are a few blocks from the hotel. We do not have their prices.

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

Is this deal for one person only? Or can two people stay in the room as well?

Brian K.  asked on  Dec 28, 2012

A:

2

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

Is the $50 credit card charge refundable?

sam h.  asked on  Dec 28, 2012

A:

Yes

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

What does that mean by "credit card will be charged 50 dollars per night for incidental charges?" Is that on top of the room fee?

Stacy H.  asked on  Dec 28, 2012

A:

We take an authorization at check in for any potential additional room charges.

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

Can you have more than two people in a room

Kimberly J.  asked on  Dec 28, 2012

A:

Yes, depending on the room type.

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

When I click on this getaway, it shows that I am not signed in, and it says that it is "loading dates for your getaway", and it doesn't allow me an option to purchase the groupon. This only occurs when I click on this specific getaway; everything works fine when I click on the other getaways. Do you have any ideas or suggestions?

Nathaniel C.  asked on  Dec 28, 2012

A:

I'd contact groupon on this issue.

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

Can this be used for a handicap room? If so, what do we purchase? Also, is there parking to accommodate a van with a wheelchair lift?

Rick W.  asked on  Dec 28, 2012

A:

Please contact the hotel direct for availability and parking options. 312-372-7696

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

I am a single traveler, but the deal is for two or more. Are there any differences in the deal for a single person?

Nellene N.  asked on  Dec 27, 2012

A:

Same price

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

What is the $50 for incidentals for? Thank you!

margaret g.  asked on  Dec 27, 2012

A:

We take an authorization on your credit card of $50 per night, for any miscellaneous room charges.

Michael V.  from  Merchant  replied on  Dec 28, 2012

Q:

Can you purchase this deal just one night or is there a 2 night minimum required?

Jackie S.  asked on  Dec 27, 2012

A:

One night is just fine.

Michael V.  from  Merchant  replied on  Dec 28, 2012

61 - 70 of 81 questions

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