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The Springs Resort & Spa - The Springs Resort & Spa

3- or 5-Night Stay at The Springs Resort & Spa in La Fortuna, Costa Rica

The Fine Print

  • Must book by 9/28/13 or promotional value expires
  • Valid for travel 8/11-12/18/13 or 1/12-1/31/14, per option bought
  • Not valid 11/22-11/30/13, 12/19/13-1/11/14
  • Limit 2 per person, may buy 2 additional as gifts
  • Limit 2 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • All cancellations subject to $50 fee
  • 46-day cancellation notice required or fee of Groupon price applies
  • Must submit cancellation notice in writing
  • Must be 18 or older to check in
  • Credit card required at booking/check-in
  • Must use promotional value in one visit
  • 13% tax not included

Questions and Answers 142 questions

Commonly Asked Questions

Q:

does the airport service to the Resort stop running at any time? We can arrive at 4:15; would they still pick us up? Or do we have to get an earlier flight??

ELIZABETH W.  asked on  Aug 3, 2013

A:

Hello, The transportation service works 24 hours, all days, since it is a private service (just for you) you can choose the time that you want us to go to the airport to pick you up. Thank you,

Luis C.  from  Merchant  replied on  Aug 3, 2013

Q:

How is the weather generally in November??

Jami P.  asked on  Aug 3, 2013

A:

Hello, It could rain during the evenings and during the night. Thank you,

Luis C.  from  Merchant  replied on  Aug 3, 2013

Q:

Hi, Is there any Alta Vista room available between the 8/9 and 8/20 ? Thanks

Laurent R.  asked on  Aug 4, 2013

A:

Since availability changes frequently, please call the hotel directly for the most up-to-date answer. We cannot guarantee that your desired date will be available before you purchase the Groupon and book your reservation. However, If you aren't able to book the stay you want after purchasing, you'll be covered by our Booking Guarantee carried by all Groupon Getaways. For more information, email us at support@groupon.com.

Megan G.  from  Groupon  replied on  Aug 5, 2013

Q:

does this price and deal include air transportation from Chicago, IL to Costa Rica thanks

Sue S.  asked on  Aug 4, 2013

A:

Airfare is not included with this deal. If you are interested in looking into rates, you can check on Expedia!

Megan G.  from  Groupon  replied on  Aug 5, 2013

More Questions and Answers

Q:

Hello, I was wondering if we did the 3 day in presidential suite, it says up to 6 people. Would the price listed be split among the 6 people staying and one person purchases the deal? Or do each individual person owe that listed amount? Thanks!

Valerie W.  asked on  Aug 13, 2013

A:

That Groupon would be valid for 6 people at that price.

Megan G.  from  Groupon  replied on  Aug 13, 2013

Q:

Is there any chance that more 2-person bedrooms will open up before this deal ends? They appear to be sold out!

Sarah S.  asked on  Aug 13, 2013

A:

Unfortunately, those options are sold out and are not longer available for purchase.

Megan G.  from  Groupon  replied on  Aug 13, 2013

Q:

Can you please tell me what the bathroom consists of in the Alta Vista suite? Ie: tub, separate shower, shower/tub combo? I can't find a description or photo. Thank you.

Jenn M.  asked on  Aug 12, 2013

A:

Hello, The bathroom in the Alta Vista room has 1 tub and 1 shower, they are next to each other in the same room.

Luis C.  from  Merchant  replied on  Aug 12, 2013

Q:

I saw that groupon put up more of the 5 night stay in the Alta Vista room however by the time I finished putting my information in they said they were sold out, will they be putting any more up?

Shawna B.  asked on  Aug 12, 2013

A:

Hello, As far as we know Groupon is going to put available for sale more packages for alta vista rooms today. Thank you,

Luis C.  from  Merchant  replied on  Aug 12, 2013

Q:

Hello. We had planned to book 5 days in the Alta Vista room but it sold out. If we book 3 days in the Villa C. suite or Presidential can you offer us a better rate on the Alta Vista room (or honeymoon suite) for 3 additional days?

Jenn M.  asked on  Aug 12, 2013

A:

Hello, Please contact the reservations office of the hotel for this request. The email address is reservations@thespringscostarica.com

Luis C.  from  Merchant  replied on  Aug 12, 2013

Q:

Any chance of more 3 night stays for Alta Vista?

Courtney U.  asked on  Aug 12, 2013

A:

Hello, I think that Groupon is going to put available more packages for alta vista today.

Luis C.  from  Merchant  replied on  Aug 12, 2013

Q:

Will groupon be putting more 5 nights for the Alta Vista room up, it says it is sold out?

Shawna B.  asked on  Aug 12, 2013

A:

Hello, Groupon is supposed that today.

Luis C.  from  Merchant  replied on  Aug 12, 2013

Q:

Since there are no Alta Vista Guest rooms available for the dates of my travel, can I still purchase this deal and book the Vista room? Would there be a credit involved?

Libia O.  asked on  Aug 11, 2013

A:

Hello, The best way to do that would by contacting the reservations office of the hotel and talk about a possible discount for that other type of room, this possible discount would depend on the dates that your are traveling; the hotel do not offer credits for difference in the rates if you choose a room of a lower category. Thank you,

Luis C.  from  Merchant  replied on  Aug 12, 2013

Q:

I am interested in the Alta Vista Guest room for Aug 22-26th but the page is not available at this time. I saw that Groupon was going to add more 5 day options. Are these dates available? Also, how far is Guanacaste from your resort via car? Would it be safe to drive on our own or are the roads too treacherous or dangerous? If so, do you have transportation to Riu Gauanacaste and how much is it for my husband and I?

Libia O.  asked on  Aug 11, 2013

A:

Hello, We do not have alta vista rooms available for those days, it could be in September. From Guanacaste (Liberia airport) it takes about 3 hours, driving, to get to the hotel. It is safe to drive but we usually recommend to drive during the day. We can also book private transportation for you, to go to Riu Guanacaste the price is $230 for both of you, one way trip, it takes about 3 hours and 45 minutes. Thank you

Luis C.  from  Merchant  replied on  Aug 11, 2013

Q:

Hello - If I want to add (1) night to my purchase package...Is that something that I would do directly through the hotel at the time of booking? I am curious to know if they will offer a discount for the additional night. Thanks!

Whitley B.  asked on  Aug 10, 2013

A:

Hello, Depending on the dates we could offer a little discount for that extra night. Please contact the hotel directly for this - reservations@thespringscostarica.com

Luis C.  from  Merchant  replied on  Aug 11, 2013

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