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All-Inclusive Vacation at Sun Palace in Cancun with Airfare - Cancun, MX

6-Day All-Inclusive Stay at Sun Palace in Cancun with Airfare from Travel by Jen

The Fine Print

  • Book by 10/25/13 or promo value expires
  • Travel by 12/18/13 or 3/31/14, per option purchased
  • Not valid 11/25-11/29/13 or 2/12-2/21/14
  • 2/person, +4 as gifts
  • 1/person/visit
  • Valid only for option bought
  • Reservation required, subject to availability; trip may be cancelled w/refund if not enough Groupons are bought for that date
  • Alternate departure dates or gateways may be available for additional fee
  • 46-day cancellation required or fee of 50% Groupon price; 31-day or fee up to Groupon price
  • Must be 18+ to check in and stay
  • Credit card required at booking
  • Valid for couples only
  • 11% tax on resort credit not included

Questions and Answers 49 questions

Commonly Asked Questions

Q:

Is this deal price for one person or two?

Frank W.  asked on  Oct 9, 2013

A:

Hi Frank, The price is per person based on double occupancy. There is a single supplement to travel independently.

Shawn K.  from  Groupon  replied on  Oct 9, 2013

More Questions and Answers

Q:

How do I find out what the extra cost is if I want to travel from los Angeles on Dec 28 and return on Jan 2?

Kimberly G.  asked on  Oct 21, 2013

A:

Sorry for the delay! Please contact Travel by Jen directly at 01-800-603.3178 for information on alternate departures.

Megan G.  from  Groupon  replied on  Oct 23, 2013

Q:

Good Afternoon, "Travel by 12/18": does this mean that I can arrive and check in on the 18th of December and stay for 6 days, or is the 18th December the date of the checkout from the hotel? Thank you so much in advance for your answer! Regards, Beatrix

Beatrix C.  asked on  Oct 19, 2013

A:

Sorry for the delay! No, it means you must complete all travel by 12/18.

Megan G.  from  Groupon  replied on  Oct 23, 2013

Q:

Can we purchase (2) 6 night stay packages back to back for a (12) night total stay?

Steve C.  asked on  Oct 18, 2013

A:

Sorry for the delay! No, there is a limit of 1 Groupon per visit.

Megan G.  from  Groupon  replied on  Oct 23, 2013

Q:

it says couples only, what if I want to go with my best friend.... is that possible?

Jaimee C.  asked on  Oct 15, 2013

A:

Yes, you can go with your friend, but this is more of a "romantic" getaway.

Megan G.  from  Groupon  replied on  Oct 18, 2013

Q:

Can I purchase only one Groupon package and get all of the "included" items for this price and then have my fiance buy a separate plane ticket outside of this Groupon deal?

Michelle A.  asked on  Oct 17, 2013

A:

No, if you would like to stay together and have the all inclusive benefits, you'll each need to purchase a Groupon.

Megan G.  from  Groupon  replied on  Oct 18, 2013

Q:

I am planning for Cancun with my wife in last week of december from San Jose or San Francisco. Is this deal valid for me at same price ?

kaushal m.  asked on  Oct 18, 2013

A:

This Groupon is valid for 10/15/13-12/18/13 or 1/4/14-3/31/14. Since availability changes frequently, please call the hotel directly for the most up-to-date answer. We cannot guarantee that your desired date will be available before you purchase the Groupon and book your reservation. However, If you aren't able to book the stay you want after purchasing, you'll be covered by our Booking Guarantee carried by all Groupon Getaways. For more information, email us at support@groupon.com.

Megan G.  from  Groupon  replied on  Oct 18, 2013

Q:

What can the $1500 resort credit be applied to?

Adam C.  asked on  Oct 16, 2013

A:

Each stay includes a $1,500 resort credit per room, which you can put to good use in one of the spa's five couples suites. Try the signature Mayan massage or a detoxifying seaweed wrap before unwinding in the sauna and herbal steam rooms. The credit may also be used toward tours or golf.

Megan G.  from  Groupon  replied on  Oct 18, 2013

Q:

Can you bring kids? We would need a room with two double beds. We have a 11,9, & 3 yo. would we have to buy 5 Groupons?

Sharlene T.  asked on  Oct 13, 2013

A:

No, you must be 18+ to check in and stay for this Groupon deal.

Megan G.  from  Groupon  replied on  Oct 14, 2013

A:

We have an amazing Sale on the sister property the Moon Palace that loves kids! Please call for the sale rate 1-800-603-3178

Jenny P.  from  Merchant  replied on  Oct 15, 2013

Q:

Are flights direct?

Lauren S.  asked on  Oct 13, 2013

A:

Flight information will vary depending on your travel depart and date information.

Megan G.  from  Groupon  replied on  Oct 14, 2013

A:

Some of the flights are direct. Please call and we can help you. 1-800-603-3178

Jenny P.  from  Merchant  replied on  Oct 15, 2013

Q:

Hello, if I want to start traveling on December 18th, is there any addition fees applied?

Wanting H.  asked on  Oct 13, 2013

A:

You would need to complete travel by 12/18.

Megan G.  from  Groupon  replied on  Oct 14, 2013

A:

You can go after Dec 18th but the price would be slightly higher. Please feel free to call for pricing 1-800-603-3178

Jenny P.  from  Merchant  replied on  Oct 15, 2013

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