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All-Inclusive Occidental Grand Xcaret Stay with Airfare - Riviera Maya

6-Day All-Inclusive Riviera Maya Vacation with Airfare from Travel by Jen

The Fine Print

  • Book by 11/29/13 or promo value expires
  • Not valid 2/12-2/21/14, 4/15-4/25/14
  • 1/person, +5 as gifts
  • Valid only for option bought
  • Reservation required, subject to availability
  • 46-day cancellation notice required or fee of 50% Groupon price applies; 31-day notice or fee up to Groupon price applies
  • Must be 18+ to check in
  • Credit card required at booking/check-in
  • Baggage fees may apply and vary by carrier
  • Airline subject to change/availability
  • Airfare includes carrier and government taxes & fees
  • Airfare is non-refundable once ticketed
  • Wi-Fi not included (available for an additional $26/night)
  • $649 fee to travel solo

Questions and Answers 36 questions

Commonly Asked Questions

Q:

The deal indicates a $980 resort and activities credit. How does that work?

Julie H.  asked on  Nov 13, 2013

A:

Upon check in at the hotel, you'll receive credits as part of the package deal. This includes $500 in credits good toward hotel services such as spa, golf, upgraded wines, romantic dinners and more. Then you get $220 in credits toward additional tours and excursions, $180 in credits toward supplemental activities at Xcaret Park (such as the sea trek, snuba and more), and $100 toward supplemental activities at Xel Ha Park. The credits are broken down into specific amounts you can use toward each service, such as $50 toward a round of golf, $35 toward select spa treatments, etc. The complete list is extensive and if you would like a copy of the complete breakdown, you can call us at 1-800-603-3178 or you can ask another question with your email in it and we can send one to you (we'll delete the question without posting an answer to protect your email)

Jenny P.  from  Merchant  replied on  Nov 13, 2013

More Questions and Answers

Q:

how could this deal apply to two adults and one 14-year-old?

Randall E.  asked on  Nov 22, 2013

A:

You would need to purchase 3 adult groupons. The 14 yr old is considered as an adult at the resort.

Jenny P.  from  Merchant  replied on  Nov 22, 2013

Q:

I would like to travel 3/5-3/10 with my spouse and 3 children out of dca or iAd. Can you give me pricing? Thanks

elizabeth W.  asked on  Nov 21, 2013

A:

You can call us for the pricing at 1-800-603-3178. It will depend on the kids ages at time of travel.

Jenny P.  from  Merchant  replied on  Nov 21, 2013

Q:

Hello, If I was looking at traveling between Jan 22-February 5 ... Myself and my husband ... How much would it be to add a 1 year old and a 3 year old? Flying out of Fort Lauderdale . Thanks Jodi

Jodi P.  asked on  Nov 21, 2013

A:

The 1 year old would pay infant taxes or an infant fare depending on the carrier. Please call us for the pricing to add on the 3 year old at 1-800-603-3178

Jenny P.  from  Merchant  replied on  Nov 21, 2013

Q:

"An all-day access to the park gives you a chance to snorkel in a cenote, explore a bat cave, and see Mayan folklore shows." Do you have to pay extra for all of these or is it included?

Brittany W.  asked on  Nov 20, 2013

A:

The attractions included in the base ticket for the park are included with your entrance (so the shows are included, but not a dinner, snorkeling is included in the underground river, but not the snorkel boat)

Jenny P.  from  Merchant  replied on  Nov 20, 2013

Q:

What airport would we be flying into and how far is it from the resort?

Kelsi G.  asked on  Nov 20, 2013

A:

You would fly into the Cancun airport (CUN). Its about an hour from the hotel.

Jenny P.  from  Merchant  replied on  Nov 20, 2013

Q:

We are interested in buying this groupon but our Travel dates are Feb 25- March 2. Could we purchase the Feb 25-28 and use it until the 2nd? How do we make this work?

Erin g.  asked on  Nov 19, 2013

A:

You can call us at 1-800-603-3178 to verify the availability from your gateway prior to purchase. You would then purchase the Feb departure option.

Jenny P.  from  Merchant  replied on  Nov 19, 2013

Q:

When the travel options page says "select dates between 3/1-4/30," does that mean I can pick ANY 5-day window within that two-month period, or are there only certain 5-day windows that qualify is options? If the latter, what would those specific windows be?

Gwen L.  asked on  Nov 19, 2013

A:

We are offering selected dates for all the travel windows. You can call us at 1-800-603-3178 to verify available dates from your gateway

Jenny P.  from  Merchant  replied on  Nov 19, 2013

Q:

So this includes airfare?? EVen out of Anchorage, AK??

Jessica C.  asked on  Nov 19, 2013

A:

The package options include airfare from the listed gateways on the options tab. If you need air from ANC, you can call us at 1-800-603-3178

Jenny P.  from  Merchant  replied on  Nov 19, 2013

Q:

If I live in Minnesota are there options to fly from MSP, or would I need to get myself to Chicago to take advantage of: Option 9: ORD and MDW: Valid for travel on select dates between 1/4/14-2/28/14 $1,697 list price - 29% off - Save $498 ALSO, if I only want to go for 3 nights, not 5, can I still use this deal? Thanks, Nancy

Nancy R.  asked on  Nov 19, 2013

A:

Yes, you can call us to deviate the package at 1-800-603-3178 and travel from a different gateway and shorter period of time.

Jenny P.  from  Merchant  replied on  Nov 19, 2013

Q:

Hi, How much would it cost to add a 10 year old and 12 year old for April 1-April 6 2014 with 2 adults?

Elizabeth O.  asked on  Nov 19, 2013

A:

The pricing depends on the departure gateway. You can call us at 1-800-603-3178 for the kids pricing.

Jenny P.  from  Merchant  replied on  Nov 19, 2013

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