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All-Inclusive Jamaican Vacation with Airfare - St. James

Seven-Night All-Inclusive Montego Bay Stay with Round-Trip Airfare from Vacation Express

The Fine Print

  • Book by 3/30/13 or promo value expires
  • Valid for gateway city/dates bought
  • Limit 2/person + 2/gifts
  • Limit 2/visit
  • Reservation required, subject to availability
  • Redemption occurs @ booking with Vacation Express; no refunds processed by Groupon after booking
  • All cancellations incur $50 fee/person
  • 45-day cancellation notice required or fee of 50% of Groupon price applies; 31 days or fee up to Groupon price
  • Airfare cancellations non-refundable 24hrs after booking
  • Must be 18+ to check in
  • Credit card required @ booking & check-in
  • $199 or $289, depending on option purchased, solo fee not included; all other taxes & fees included
  • See the rules that apply to all deals.

Questions and Answers 147 questions

Commonly Asked Questions

Q:

Also, when we purchase this offer do we need to contact the airport we chose to fly out from and the hotel to book and reserve, or will this do it automatically after purchasing? If not, what is the number to both.

Bobbie H.  asked on  Mar 20, 2013

A:

Once you purchase the promotion you will need to contact the Resevations Department at 1.800.309.4717 to book the reservations.

S. F.  from  Self  replied on  Mar 20, 2013

Q:

If I have children under 13 I have to purchase a separate airline ticket for them. How do I ensure that they are on the same flight as me? Am I responsible for making their airline purchase separate from the groupon or do I book it altogether and pay one fee?

Jonathan f.  asked on  Mar 20, 2013

A:

When you redeem your Groupon with them, you will be able to book the ticket for your child at the same time.

Megan G.  from  Groupon  replied on  Mar 21, 2013

Q:

Someone seriously needs to review specialist "Josephine" on the reservations line. I called approximately at 8:30pm EST on 3/20/13. She blatantly hung up on me.

Carol L.  asked on  Mar 21, 2013

A:

Dear Carol L, Your comments regarding the service you received recently is very important to us. We want our customers to enjoy the Vacation Express experience each time you contact us, so your report of a disturbing experience with one of our reservations agent is a serious concern for me. First, let me express my deepest apologies. Secondly, I will take appropriate action to ensure this level of service never happens again. Thank you for reporting this incident and have a wonderful day.

S. F.  from  Self  replied on  Mar 21, 2013

Q:

Is the price shown the price PER person? If it is, that wouldn't mean there's a room per person too, right? I am planning a trip with 2 other couples, so my boyfriend wouldn't need his own room, just the other couples.

Jayde K.  asked on  Mar 21, 2013

A:

Each Groupon is valid for 1 person. If you are traveling with your boyfriend, you will each need your own Groupon to stay in one room together.

Megan G.  from  Groupon  replied on  Mar 21, 2013

Q:

I am a family of five (three kids - 9,6,4). How many Groupons do I need to purchase? I see that you had noted that one room can accomodate up to four. Will I be able to reserve a room with One Groupon (with One Adult and Two Kids) and then another room with the other Groupon (with One Adult and One Kid) and then ask for the rooms to be connecting? How should I do this...I'd like to book soon.

John W.  asked on  Mar 21, 2013

A:

Each adult will need to purchase a Groupon voucher and each child will need to purchase airfare. The Superior room will accommodate up to 4 individuals. You will need to book 2 rooms to accommodate your family. The resort offers suites to accommodate a family of 5 however, connecting rooms are not available.

S. F.  from  Self  replied on  Mar 21, 2013

Q:

if the date I want to go is not available can I get a refund? will it be a full refund?

Mary S.  asked on  Mar 21, 2013

A:

Since availability changes frequently, please call the hotel directly for the most up-to-date answer. We cannot guarantee that your desired date will be available before you purchase the Groupon and book your reservation. However, If you aren't able to book the stay you want after purchasing, you'll be covered by our Booking Guarantee carried by all Groupon Getaways. For more information, email us at support@groupon.com.

Megan G.  from  Groupon  replied on  Mar 21, 2013

Q:

I'm interested in purchasing this get away for my fiance and my honeymoon, how can i be sure this is a honeymoon friendly hotel?

Alycia  asked on  Mar 21, 2013

A:

The resort is honeymoon friendly and offers Wedding and Vow renewal pacakges.

S. F.  from  Self  replied on  Mar 21, 2013

Q:

My boyfriend and I are to travel. He already bought a plane ticket to MBj. Can I purchase this groupon for the room and plane ticket but he shares the room with me? It's says the max Amount is 2 people per room.

cynthia e.  asked on  Mar 21, 2013

A:

No, this Groupon is valid for flight and hotel. He would need to purchase a Groupon if he would like to stay at the hotel.

Megan G.  from  Groupon  replied on  Mar 21, 2013

A:

You will need to purchase a Solo Traveler Groupon voucher and your fiance will need to be added to the booking and pay the difference in the hotel cost. You may contact the Reservations Department at 1.800.309.4717 for the total cost for your fiance.

S. F.  from  Self  replied on  Mar 21, 2013

Q:

Since each option lists several dates, will I get to chose from those dates when I want to leave? Like if I chose the chigaco option for $899 can I for sure leave on 6/17 or would the date be assigned to me from the dates listed?

bevin n.  asked on  Mar 21, 2013

A:

You will need to purchase the Option that list the date you would like to depart.

S. F.  from  Self  replied on  Mar 21, 2013

Q:

I would plan on travelling with my spouse and three children, ages 12, 10 and 8. With the two adult Groupons, what would I need for my children to complete the package?

D C.  asked on  Mar 21, 2013

A:

You can purchase 2 Groupons and then book the rest through Vacation express when you redeem your Groupon.

Megan G.  from  Groupon  replied on  Mar 21, 2013

A:

Each child will need to purchase airfare.

S. F.  from  Self  replied on  Mar 21, 2013

More Questions and Answers

Q:

What is the price of an airline ticket for a 2 year old flying out of CVG for the 6/30 departure?

Amy S.  asked on  Mar 21, 2013

A:

Please contact the airlines customer service department at 888-750-3284 for specific ticket information for children.

Megan G.  from  Groupon  replied on  Mar 22, 2013

Q:

After i purchase this how do i do the airfare and also do i just call the hotel to book with them do i need to have a code or something? last with this groupon are there any additional fees that apply?

mike s.  asked on  Mar 21, 2013

A:

When you print/ pull up your Groupon, it will list the proper redemption instructions on it. All taxes & fees are included.

Megan G.  from  Groupon  replied on  Mar 22, 2013

Q:

We are a family of 4. 2 adults and 2 kids (9 and 10 years old). How does the All-Inclusive work for the kids. Looks like I can buy 2 vouchers and book 2 airfares for the kids. Just wondering if the food is included for the kids? -Sam

Sesi K.  asked on  Mar 21, 2013

A:

The fee varies for children 12 or younger. When you book with Holiday Inn SunSpree Resort Montego Bay they will discuss pricing.

Megan G.  from  Groupon  replied on  Mar 22, 2013

Q:

how do I choose a date ie: may 14 - 19th, 2 ppl from EWR?? and non stop?

elise w.  asked on  Mar 21, 2013

A:

Unfortunately, they are not flying from EWR at this time.

Megan G.  from  Groupon  replied on  Mar 22, 2013

Q:

Do we need paasports to go on this?? what is required by my fiance & I do they perform weddings?

Susan F.  asked on  Mar 21, 2013

A:

A passport is required for all travel outside the U.S. This Groupon is valid for flight and room only. Please contact Holiday Inn SunSpree Resort directly regarding wedding information.

Megan G.  from  Groupon  replied on  Mar 22, 2013

Q:

I am interested in buying the Chicago Midway option. Will I get a direct flight to Jamaica? Is that an option? I know that some airlines fly direct from Midway to Jamaica and I want to make sure I get a direct flight.

Leslie F.  asked on  Mar 21, 2013

A:

Flights are subject to change and will be determined at the time of booking. Please contact the Reservations Department at 1.800.309.4717 for more flight information.

S. F.  from  Self  replied on  Mar 21, 2013

Q:

THREE questions. 1. What is the "incidentals" fees about - how much money $$ are in these fees? Where is this listed? 2. Please explain this: •$199 or $289, depending on option purchased, solo fee not included; all other taxes & fees included 3. Traveling with my adult daughter and her friend. Can we use 2 groupons, and one solo fee? What does the solo fee include and how much is it? Thank you.

Lindy S.  asked on  Mar 21, 2013

A:

Incidentals fees are charged by the hotel for various reasons like phone calls. The hotel usually holds 50%-70% of your night rate on your credit card to cover these expenses if applicable. The Solo Traveler is an individual traveling alone. Solo Travelers are charged an additional fee $199 or $289 depending on the month you depart and includes all travel taxes and fees. The promotion is priced per person traveling. If all parties are traveling together, the Solo traveler fee would not apply.

S. F.  from  Self  replied on  Mar 21, 2013

Q:

Does this include transportation to/from the airport in Jamacia?

Brooke G.  asked on  Mar 21, 2013

A:

Roundtrip shared transportation is available for $18 per adult.

S. F.  from  Self  replied on  Mar 21, 2013

Q:

How much will the hotel charge in "incidental" fees to my card when checking in?

Lynn N.  asked on  Mar 21, 2013

A:

The hotel usually charges 50% - 70% of the nightly rate.

S. F.  from  Self  replied on  Mar 21, 2013

Q:

I had purchased the option from cvg. As I was doing so, an error kept showing. When I finally got it to work, the screen had defaulted back to 1 package instead of 2. Now that option is sold out. What can I do? I have 1 groupon and need 2.

Jaclyn k.  asked on  Mar 21, 2013

A:

You can contact Groupons customer sevice department and request a refund or request to purchase a different Option.

S. F.  from  Self  replied on  Mar 21, 2013

21 - 30 of 147 questions

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