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White Oaks Resort & Spa - Niagara-on-the-Lake

One- or Two-Night Stay with Wine Tasting and Dining and Spa Credit at White Oaks Resort & Spa in Niagara-on-the-Lake, ON

The Fine Print

  • Must book by 4/26/13 or promo value expires
  • Must complete travel by 6/28/13
  • Not valid 3/30, 5/18-5/19, 6/1, 6/8, 6/15, or 6/22
  • Limit 5 per person, may buy 3 additional as gifts
  • Limit 3 per visit
  • Valid only for option purchased
  • Reservation required; subject to availability
  • 48hr cancellation notice or fee of applicable one-night's stay up to Groupon price applies
  • Must be 19 or older to check in and drink alcohol
  • Credit card required at booking and check-in
  • Add-ons included per stay
  • Not valid on existing reservations or groups
  • Not valid with reward points
  • 13% tax not included
  • See the rules that apply to all deals.

Questions and Answers 29 questions

Commonly Asked Questions

Q:

Hello. There is mention of a facility fee that guests are required to pay. How much is that fee?

Dana  asked on  Feb 27, 2013

A:

The facility fee is included in the Groupon offer.

Amy S.  from  Self  replied on  Mar 4, 2013

Q:

If we purchase option 3 do we receive two sets of vouchers (1 for each night stay)? Also, can we upgrade the room option?

Marc P.  asked on  Mar 3, 2013

A:

The extras are included in all options per stay. Room upgrades are not available with this deal.

Amy S.  from  Self  replied on  Mar 4, 2013

Q:

Can I book option 1 on May 17 which is a Friday?

Brandy Y.  asked on  Mar 4, 2013

A:

Please contact the business directly to check for the most up to date availability.

Amy S.  from  Self  replied on  Mar 4, 2013

More Questions and Answers

Q:

Hi so I noticed in the fine print it says that the 13% tax is not included. Does that apply to the room itself, the food, the wine tasting? What exactly is it referring to? Thanks

Luciano D.  asked on  Mar 3, 2013

A:

Sorry for the confusion. You are taxed on the regular rate of the resort.

tony R.  from  Groupon  replied on  Mar 8, 2013

Q:

Hi Amy, is it possible for me to call the resort to ensure the date i want is available b4 the purchase? becuz it is for my husband's b-day. are they using the groupon code to view the availability?

Barb L.  asked on  Mar 7, 2013

A:

Since availability changes frequently, please call the business directly at (800) 263-5766 for the most up-to-date answer. We cannot guarantee that your desired date will be available before you purchase the Groupon and book your reservation. However, If you aren't able to book the stay you want after purchasing, you'll be covered by our Booking Guarantee carried by all Groupon Getaways. For more information, email us at support@groupon.com.

Brette V.  from  Groupon  replied on  Mar 7, 2013

Q:

I'm still not clear - in Option 3, is there just one set of vouchers for both nights, or two - one for each night?

Robyn W.  asked on  Mar 6, 2013

A:

Option 3 is for a two-night stay. You'll receive one Groupon voucher to give to the resort for your two-night stay.

Brette V.  from  Groupon  replied on  Mar 7, 2013

Q:

Myself and husband will be coming with two kids 2 and 4 year old. Do we need to pay $25box for each of them per night?

Monsurat  asked on  Mar 6, 2013

A:

Yes, there is an additional $25 fee per night for each additional occupant above the standard 2.

Brette V.  from  Groupon  replied on  Mar 7, 2013

Q:

Do you know the requirements for crossing the border (and back)?

Maureen P.  asked on  Mar 5, 2013

A:

A passport is required for all travel outside the U.S. Before international travel, always check the State Department's website for important info on the destination and its entry/exit requirements.

Brette V.  from  Groupon  replied on  Mar 7, 2013

Q:

Can I book online using the groupon or do I have to call to make the reservation?

Nicole P.  asked on  Mar 6, 2013

A:

All redemption instructions are included on the Groupon once it is purchased and printed. You must call the resort directly.

Joseph G.  from  Groupon  replied on  Mar 7, 2013

Q:

Just to clarify the extras (Included in all options per stay listed below are per room, not per person? $50 dinner credit at Liv Restaurant or Play Urban Café $25 breakfast credit at Liv Restaurant $10 Starbucks credit $50 spa credit Wine tasting for two at Peller Estates Facility fee

Michelle S.  asked on  Mar 5, 2013

A:

Included in all options per stay is one $50 dinner credit at Liv Restaurant or Play Urban Café, one $25 breakfast credit at Liv Restaurant, one $10 Starbucks credit, one $50 spa credit, one wine tasting for two at Peller Estates and the facility fee.

Amy S.  from  Self  replied on  Mar 5, 2013

Q:

When do the credits for the restaurant wine tasting, starbucks etc. expire? Do I have to use them during the stay or can they be used on later visits?

Damon  asked on  Mar 4, 2013

A:

They need to be used during your stay.

Amy S.  from  Self  replied on  Mar 4, 2013

Q:

Can I book option 1 on May 17 which is a Friday?

Brandy Y.  asked on  Mar 4, 2013

A:

Please contact the business directly to check for the most up to date availability.

Amy S.  from  Self  replied on  Mar 4, 2013

Q:

If we purchase option 3 do we receive two sets of vouchers (1 for each night stay)? Also, can we upgrade the room option?

Marc P.  asked on  Mar 3, 2013

A:

The extras are included in all options per stay. Room upgrades are not available with this deal.

Amy S.  from  Self  replied on  Mar 4, 2013

1 - 10 of 29 questions

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