What services does your business offer and what makes your business stand out from the competition? We offer personalized service, and we stand behind all of our products and services. We're local and independently owned, and we live with the people we serve. We like it that way!

What was the inspiration to start or run this business? I needed to do something about 5 years ago, when my wife took ill, to supplement my income, so I chose a hobby that I loved. In short order my passion became a part-time job, then ultimately a local business that serves hundreds of customers and provides a few people jobs at the same time.

What do you love most about your job? It never gets old. No matter what the seeming repetitive nature is of the services we provide, the emotions that range from relief and appreciation to excitement and disbelief from a customer when they come to retrieve their items is always fulfilling.

What is the best reaction you've ever gotten from a customer? There's a tough one, but when we recovered some bridal photos from a damaged hard drive, it was perhaps one of the few times you don't mind your customers crying!