All reviews are from people who have redeemed deals with this merchant.
2 ratings1 reviews
December 7, 2021
I felt that they were very disorganized, but very nice and clearly short staffed.
I had an appointment and still ended up waiting nearly 30 mins until someone helped me. I ended up just getting the oil change because they told me it would be close to 2 hrS to get everything done. They did not offer a discount or anything to offset what I already paid. They had no idea what to do with the Groupon.
When I called to make the appointment I was asked what the model of my car was, year etc. and after confirming the date, I mentioned that I had a Groupon voucher. I was suddenly told that they might not be able to do the oil change after all, as they have had problems. I asked what sort of problems and she said that they might not have the right equipment for my model. I said that she already had asked me what make, year etc.my car was and confirmed the appointment. Besides what does that have to do with having a Groupon voucher. So she put me on hold, spoke to the service manager, and said they will accommodate me if possible and asked if I still wanted to keep the appointment. I said I would and I arrived on time.
I found the service people immensely polite and friendly and when I asked how long it will take, I was told a couple of hours. At the end it took exactly 4 HOURS for an oil change that I normally have done in 15 minutes max.
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About This Deal
Full Synthetic Oil Change includes Full Synthetic Oil, Filter, and Lube
Car option includes up to 6L of Dexos Full Synthetic Oil, Filter, and Lube
Truck/SUV option includes up to 8L of Dexos Full Synthetic Oil, Filter, and Lube
Vehicle Health Check includes a comprehensive Multi-point Inspection, Tire Rotation, and Fluid top-up
How often should I change my oil?: It depends on your individual car. Check your owner’s manual for details.
What kind of oil should I use?: It all depends on your individual vehicle. Check your owner’s manual or call the dealership before purchasing your voucher to make sure you get the right type.
Promotional value expires 120 days after purchase. Amount paid never expires.Not valid toward taxes, gratuity or delivery fees. Sales tax to be paid by the customer and collected by the merchant at time of service. Minimum purchase must equal the full value of voucher. Car option includes up to 6L of Dexos Full Synthetic Oil, Filter, Lube, and Multi-point Vehicle Health Check Inspection. Truck/SUV option includes up to 8L of Dexos Full Synthetic Oil, Filter, Lube, and Multi-point Vehicle Health Check Inspection. Not valid with same-service offers/discounts (including fleet). See Dealer for additional details or restrictions; good only at Participating Dealers. No cash or credit back, unless required by applicable law. Offer not valid on certain specialty or high-performance vehicles. Not valid with Diesel or vehicles requiring specific oil upgrades for any vehicle type. Limit 3 per person. Must use promotional value in 1 visit(s). Valid only for option purchased. Not valid with other offers or promotions. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
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