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ASUS 13.3" Zenbook UX31E-XB51 Ultrabook PC

$649.99 for an ASUS 13.3" Zenbook UX31E-XB51 Ultrabook PC with 4GB RAM ($987 List Price). Free Shipping and Returns.

The Fine Print

Questions and Answers 25 questions

Q:

How fast is the shipping? I have two homes and I will be back and forth and am trying to decide which address to send it to.

susan e.  asked on  Jul 16, 2013

A:

Most orders are delivered within 2 1/2 weeks from the purchase date. It may arrive sooner, but we would not be able to guarantee a delivery date. Tracking information would be provided once the item ships.

George  from  Groupon  replied on  Jul 16, 2013

Q:

What all comes with the computer? Does it come with a charger at least?

Katie W.  asked on  Jul 13, 2013

A:

It comes with the power adapter and documentation.

George  from  Groupon  replied on  Jul 15, 2013

Q:

I am going to be housed in a hotel in Dallas from August 3-11, 2013. Are there any problem to ship to a hotel? If I am not over there when it is delivered, could the reception desk receive the good? The hotel is already aware that it could be delivered before my arrival.

Bilzã M.  asked on  Jul 14, 2013

A:

There should be no problem delivering this item to a hotel. You will receive tracking information once your item has been shipped.

Allison J.  from  Self  replied on  Jul 14, 2013

Q:

1 year warranty from Asus, Is that international warranty, or it only provided in U.S.? Because I will bring this laptop to China and Taiwan ~ so need to ask ~ thanks !

Ryan J.  asked on  Jul 14, 2013

A:

For information regarding the warranty you will need to contact Asus directly.

Allison J.  from  Self  replied on  Jul 14, 2013

Q:

What type of warranty is provided? Is it only if the parts malfunction or is it also if there is accidental damage such as a drop? Could you provide a link to details about this warranty please? Thanks!

Terra M.  asked on  Jul 12, 2013

A:

I'm sorry, but we do not have details of the warranty available. You would need to refer to the manufacturer for more specifics.

George  from  Groupon  replied on  Jul 12, 2013

Q:

1) The SSD is described as SATA3 interface. Is that the 3Gbps or 6Gbps speed? 2) Is there an option to install CD/DVD drive?

Roberto A.  asked on  Jul 11, 2013

A:

SATA3 supports up to 6Gbps. An optional CD/DVD drive would have to be plugged into the USB port.

George  from  Groupon  replied on  Jul 12, 2013

Q:

does this come with windows office student trial, limited software, and what model/year is it? If ot canI load it in? thanx

barbara p.  asked on  Jul 11, 2013

A:

Microsoft Office is not included with this unit. Microsoft offers a download version of Office which can be purchased directly from them.

George  from  Groupon  replied on  Jul 12, 2013

Q:

is there a dvd player or do I need an external one? do they cell accessories unique to this laptop thru this company? are they at better price tan a box store?

barbara p.  asked on  Jul 11, 2013

A:

An optional CD/DVD drive would have to be plugged into the USB port. Asus does offer various different external DVD drives which can be found online.

George  from  Groupon  replied on  Jul 12, 2013

Q:

does this come with 1 or 2 batteries? is there the availability of live or online chat support when I need help ie. get stuck, don't know what to touch to fix problem of unit not software? For how long (months or years is this support provided. Is this technical support offered as a benefit of purchase or do I pay for it? Cost? thanx

barbara p.  asked on  Jul 11, 2013

A:

There is one built-in battery. Asus will support the unit for 1 year and they will provide technical support.

George  from  Groupon  replied on  Jul 12, 2013

Q:

Is this 100% manufactured here in the U.S.?

Arnel S.  asked on  Jul 10, 2013

A:

No, it is not.

George  from  Groupon  replied on  Jul 12, 2013

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