The first time I used this, it worked great... a bit heavier than I'm used too. But EVERY single time I used this after, it would turn itself off. I tried different outlets, I checked to make sure I was holding the product correctly so I didn't hit the off button and or made sure the button couldn't be hit from the product closing itself... no luck. In process of returning this defective unit
I received the first iron and like other reviews state it keeps shutting off. It’s like there is a short in the wiring and when you pick it up it just shuts off. I returned the item to Groupon and since the deal was still active I was able to get a replacement. So far, the new one is working but I am disappointed in the process to get this replaced.
I purchased a warranty as well and made contact with them about getting a replacement and they just wanted to refund my money. No replacement offered which is what I really wanted.
We’ll see if this one works.
Hands down the best flat iron I've ever used. This is the same unit my hair dresser uses when she styles after my cut. So fast to heat and cool back down. Has cut down my straightening time in half. Highly recommend!