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10-Pack of Mosquito-Repelling Wristbands

10-Pack of Bug Bam Mosquito-Repelling Wristbands

The Fine Print

Questions and Answers 46 questions

Commonly Asked Questions

Q:

Provide measurements, please, so I will know whether large enough to fit around ankles.

Teresa E.  asked on  Jun 23, 2014

A:

They measure 250mm (9.8 inches) long x 12mm (0.47 inches) wide and are adjustable to 178mm (7 inches) long.

Patrick S.  from  Groupon  replied on  Jun 23, 2014

Q:

What are the ingredients exactly?

Thomas S.  asked on  Jun 23, 2014

A:

The products are made from a proprietary formulation of 100% natural, food-grade essential oils encapsulated in a synthetic (i.e., non allergenic) food-grade latex material.

Patrick S.  from  Groupon  replied on  Jun 23, 2014

Q:

What is the life span of one band? How long do they last? thanks

Rosalind N.  asked on  Jun 23, 2014

A:

Each package has a 5-year shelf life unopened. Once opened, each wristband has been tested for 100-hours of use. When re-sealed in the included custom Ziploc style packaging between use, they can be stored for up to two years. They can be used and re-used for a total of 100-hours (sometimes more). Once the scent fades substantially, this is a sign that the product has expired and can then be disposed of for recycling.

Patrick S.  from  Groupon  replied on  Jun 23, 2014

Q:

You say "proven" to repel. What is the proof?

wendy s.  asked on  Jun 23, 2014

A:

The products were tested for efficacy at UC Davis in Northern California and independent laboratories. Field tests were also conducted in the USA, Australia and Africa by WHO accredited researchers. In addition to 17-years of customer feedback and distribution in over 70 countries, all studies show the products actually repel mosquitoes.

Patrick S.  from  Groupon  replied on  Jun 23, 2014

Q:

Are the bands Deet free?

Stacey I.  asked on  Jun 23, 2014

A:

These bands contain no DEET.

Patrick S.  from  Groupon  replied on  Jun 23, 2014

Q:

Does each wristband last for 100 hours or the whole package together? When not using it and put into the bag does it stop working so you save those hours?

m jane .  asked on  Jun 23, 2014

A:

The products repel for up to 100 hours when exposed to the open air and the 'clock' stops when they are re-sealed in their custom packaging. Example: If you wear for 10-hours then seal in package, there are 90 hours left when taken out again. Once opened, the re-sealed shelf life is up to two years.

Patrick S.  from  Groupon  replied on  Jun 23, 2014

Q:

What is the distance that these are effective? For example, I am 6'2" tall. Do I need to wear one on each wrist and one on each ankle?

John D.  asked on  Jun 23, 2014

A:

Most flying, biting insects (such as mosquitoes) are scent-driven. Whether you wear the band on a wrist or ankle, the insect will still be able to detect the scent of the band at 6 ft away or more and lose their interest in biting. You can easily attach one wristband on your wrist and another on your ankle if necessary.

Patrick S.  from  Groupon  replied on  Jun 23, 2014

Q:

What do the wristbands smell like?

donna b.  asked on  Jun 23, 2014

A:

The products have a natural, plant-type smell. Some customers and media have stated that the products smell like 'Lemon Pledge'.

Patrick S.  from  Groupon  replied on  Jun 23, 2014

Q:

Do I need to remove the wristband when showering or swimming? Does water affect its efficacy?

Darleen C.  asked on  Jun 23, 2014

A:

As mentioned on the deal page, these wristbands are waterproof!

Patrick S.  from  Groupon  replied on  Jun 25, 2014

Q:

How safe are they around pets, if they should rub up against them or accidentally lick one.

Susan O.  asked on  Jun 24, 2014

A:

The products and materials are food grade and non toxic. As most of their products are meant to be worn against the skin (or fur), they have gone to great lengths to ensure no adverse effects to humans or animals.

Patrick S.  from  Groupon  replied on  Jun 25, 2014

More Questions and Answers

Q:

Do these work to repel Tiger Mosquitoes?

Tricia S.  asked on  Jun 28, 2014

A:

The products have been successfully tested against the Aedes genus of mosquito (specifically Aedes Aegypti), but they have not performed testing against Aedes albopictus (Tiger mosquito) at this stage.

Patrick S.  from  Groupon  replied on  Jul 2, 2014

Q:

Do the bands have citronella on them?

Karen W.  asked on  Jun 26, 2014

A:

Yes, this contains citronella.

Patrick S.  from  Groupon  replied on  Jun 26, 2014

Q:

if i order more than one item, can it be send to each different address? And how is relating to shipping?

Vickie B.  asked on  Jun 25, 2014

A:

If you wish to have these wristbands delivered to different addresses, you must make a separate order for each address. Shipping charges will be added at checkout. You can proceed to checkout as if you were ready to purchase to see if a shipping charge is added.

Patrick S.  from  Groupon  replied on  Jun 26, 2014

Q:

If they don't work...may you get your money return?

Ann H.  asked on  Jun 26, 2014

Q:

Can I cancel this order within 24 hours of placing it?

Uriel L.  asked on  Jun 26, 2014

A:

You can edit your purchase (including quantity, billing information, or canceling your order) in your account at www.groupon.com/mygroupons. Please note that you have a limited time to do this. Please reach out to our Customer Service department at support@groupon.com or call us at (888) 664-4482 and we'd be happy to assist you.

Patrick S.  from  Groupon  replied on  Jun 26, 2014

Q:

Are there any reviews available from people that have purchased these and used them? I'd like to know specifically how well they work (how effective they are), and also how strong the scent is. I can't tolerate the scent of bug spray - what do these smell like, and how strong is the odor?

Debra A.  asked on  Jun 25, 2014

A:

We suggest doing an online search to find any available reviews for this product. They have a natural, plant-type smell. Some customers and media have stated that the products smell like 'Lemon Pledge'.

Patrick S.  from  Groupon  replied on  Jun 25, 2014

Q:

Is it possible to have them by 7/5

Carole B.  asked on  Jun 25, 2014

A:

I'm very sorry, but we cannot guarantee delivery by a certain date. Most orders are delivered within 12 business days from the purchase date.

Patrick S.  from  Groupon  replied on  Jun 25, 2014

Q:

if i order today, when will this merchandise arrive?

Vickie B.  asked on  Jun 25, 2014

A:

Most orders are delivered within 12 business days from the purchase date.

Patrick S.  from  Groupon  replied on  Jun 25, 2014

Q:

Why the $3.99 charge ? Are you disguising shipping as handling ?

Harvey A.  asked on  Jun 25, 2014

A:

Shipping charges will be added at checkout. You can proceed to checkout as if you were ready to purchase to see if a shipping charge is added.

Patrick S.  from  Groupon  replied on  Jun 25, 2014

Q:

I'm relocating to Texas on July 8. Is it possible to get these before then?

Ginger B.  asked on  Jun 25, 2014

A:

I'm very sorry, but we cannot guarantee delivery by a certain date. Most orders are delivered within 12 business days from the purchase date.

Patrick S.  from  Groupon  replied on  Jun 25, 2014

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