I was very pleased with receiving item promptly. Unfortunately, when I went to the store to purchase the staples it took about 30 minutes of research with the store employees to decipher the size listed on the package with their inventory. Found the comparable staples, purchased them but when I got home the staple did not even go halfway into the plywood. All I wanted to do was reupholster a piano bench. We tried everything. I eventually returned the item. The return process was very fast and efficient.