Prospective buyers should know that the photography makes the product appear higher quality than it really is. The bags, in fact, are cheaply made and come with very minimal features. If you currently own or use name brand luggage, such as Samsonite or others, and expect such features, you will be greatly disappointed. My confidence plummeted the moment I saw the box at my doorstep: torn, battered, barely held together with packing tape. Many Chinese-made products offer great features, quality and value. This is not that.