I actually bought two units. 1 for street bike and 1 for my 4 wheeler.
Both units arrive in a plastic bag, not its original packaging. It is obvious that they were recovered from some flooding situation as the paper insert in both were covered in black mood and smelled. Each unit is complete but needed to be washed. Cleaned up ok. Maybe this should have been done before sending them out. I have not tried them
On the bikes yet but soon. Phone fits well in case and touch screen work good thru shield.
One of the cheap tabs for closing the mount broke before I used it the first time. This is very cheaply made. I highly recommend not buying it. For perspective, I have never given a low review on anything I have purchased at any website. This is worthless!
I thought it would be a great idea since I cycle often, however there is no way that the case will fit around any bar on my light weight road bike. The mount opening is about the width of my thumb (medium woman's hand). Very disappointed.