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Hot/Cold Packs and Wraps

Hot/Cold Packs and Wraps. Multiple Options Available. Free Returns.

The Fine Print

Questions and Answers 6 questions

Q:

How long does the neoprene item stay hot?

Maria C.  asked on  Oct 17, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Allison J.  from  Self  replied on  Oct 20, 2013

Q:

The material in the hot/cold pack....what is it made from? Does it stink once heated in the microwave?

Rachelle  asked on  Oct 15, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Allison J.  from  Self  replied on  Oct 20, 2013

Q:

Are all of the packs reusable except the instant pack?

Lauren G.  asked on  Oct 15, 2013

A:

Yes, all items are reusable except for the Instant Cold Pack.

George  from  Groupon  replied on  Oct 15, 2013

Q:

Are all products reusable or one time use? Especially the Hot/Cold Pack With Strap? Thanks

Prathyusha G.  asked on  Oct 14, 2013

A:

All items are reusable except for the Instant Cold Pack.

George  from  Groupon  replied on  Oct 15, 2013

Q:

How do I know which description corresponds to which picture? I would like to purchase the last set of pictures that has a black strap wrapping around it. Which one is that?

Marina G.  asked on  Oct 14, 2013

A:

You can view an image of each available option by using the drop-down menus located underneath the green "Buy" button. Once selected, the main image will change to show the option associated with that option name.

George  from  Groupon  replied on  Oct 15, 2013

Q:

How do I make purchase on different hot/cold packs and get the free shipping?

Vivian L.  asked on  Oct 15, 2013

A:

Unfortunately, there is not currently a way to purchase different items or options in one transaction. A $2.99 shipping fee would apply per option if under $14.99 for that option. Hopefully, this feature will be added soon. We're sorry for any inconvenience.

George  from  Groupon  replied on  Oct 15, 2013

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