I got this in Feb 2017. About Dec 2017 I noticed that the feeder was not working. It showed Err. I was able to hit the reset and it worked just fine for about 2 weeks. Now every 2 weeks I get the same Err message. It is a pain, but not worth purchasing a new one. The problem is when it happens while I am traveling.
I thought the brand seemed like a reputable one but I'm unhappy with this feeder. The structure of the dome that the food sits in is very thin plastic. Almost feels like a water bottle it's so thin. I measured the amount of food that it dispensed and it did not match up when I manually measured it. The amount of food it dispenses is inconsistent with the settings. Would not recommend.