Return to the deal

ASUS 14-Inch Laptop

$359 for an ASUS 14-Inch Laptop with Intel Core Processor (Manufacturer Refurbished) ($649 List Price). Free Shipping.

The Fine Print

Questions and Answers 26 questions

Commonly Asked Questions

Q:

There is an Asus 14" laptop for $359.. I was wondering if there is any service plan avilailable other than the 1 yr. manufacturer's warranty offered?

E H.  asked on  Oct 27, 2012

A:

A service plan is not available with this laptop. The ASUS warranty is 90 days.

Allison J.  from  Groupon  replied on  Oct 27, 2012

Q:

Does this unit have bluetooth loaded on it? If it does have bluetooth why is it not mentioned in the spefacations?

Carol R.  asked on  Oct 27, 2012

A:

This laptop does not have a bluetooth built in.

Allison J.  from  Groupon  replied on  Oct 29, 2012

Q:

Would the memory (RAM) be expandable? If so, what is the maximum expandable memory? Can it be 8Gb or more?

Stone L.  asked on  Oct 27, 2012

A:

The RAM is not expandable on this Laptop.

Allison J.  from  Groupon  replied on  Oct 29, 2012

Q:

What kind of USB ports come with this and does it have a HDMI port?

Eric B.  asked on  Oct 29, 2012

A:

There is one USB port and one HDMI port.

Allison J.  from  Groupon  replied on  Oct 29, 2012

More Questions and Answers

Q:

Can the OS be changed from Windows home to professional?

Jocelyn P.  asked on  Oct 29, 2012

A:

I am sorry, but we are not able to change the operating system.

Allison J.  from  Groupon  replied on  Oct 29, 2012

Q:

Can u install Windows 8 instead of windows 7 at $359?

Tungjhr L.  asked on  Oct 29, 2012

A:

We are not able to install Windows 8 instead of Windows 7.

Allison J.  from  Groupon  replied on  Oct 29, 2012

Q:

what is the maximun ram the machine will support?

Orie P.  asked on  Oct 27, 2012

A:

This laptop has 4GB of system memory with 3MB cache and is not expandable.

Allison J.  from  Groupon  replied on  Oct 29, 2012

Q:

Does it come with Microsoft Office?

Gay M.  asked on  Oct 27, 2012

A:

This laptop does not come with Microsoft Office.

Allison J.  from  Groupon  replied on  Oct 29, 2012

Q:

does this computer come with excel and word already loaded? can it burn a CD?

nancy a.  asked on  Oct 27, 2012

A:

This computer does not come with Microsoft Office, but it can burn CD's.

Allison J.  from  Groupon  replied on  Oct 29, 2012

Q:

Hello, can you tell me the screen resolution and the full model number.

Michael B.  asked on  Oct 29, 2012

A:

The screen resolution is 1366 x 768 and the full model number is K84L-7KVX.

Allison J.  from  Groupon  replied on  Oct 29, 2012

Q:

Does the laptop have a built in camera for skype?

jane b.  asked on  Oct 28, 2012

A:

Yes it has a built in webcam.

Allison J.  from  Groupon  replied on  Oct 29, 2012

Q:

The ad does not list the OEM CDs (OS, Asus specific S/W) as being included. Are they available? Maybe For purchase separately?

Gerald C.  asked on  Oct 28, 2012

A:

The factory restore is built in to the hard drive as a partition. You are able to create your own back-up on DVD.

Allison J.  from  Groupon  replied on  Oct 29, 2012

Q:

If the product is defective, will I have to send the computer in and wait 2-3 weeks without a computer to get it back? Because that's what happened last time I bought a refurbished Asus computer.

Zachary P.  asked on  Oct 28, 2012

A:

The manufacturer warranty is 90 days, Asus has a great customer service website to show status on RMA or Repair. Asus also has local repair center in some part of US.

Allison J.  from  Groupon  replied on  Oct 29, 2012

Q:

Would the memory (RAM) be expandable? If so, what is the maximum expandable memory? Can it be 8Gb or more?

Stone L.  asked on  Oct 27, 2012

A:

The RAM is not expandable on this Laptop.

Allison J.  from  Groupon  replied on  Oct 29, 2012

1 - 10 of 26 questions