The zippers are hard to zip. The pockets are very small. The main thing is that the zippers don't zip smoothly. You have to get the fabric and zipper position to zip around the curves. I have arthritis in my hands and find trying to manipulate the fabric and zipper pull to zip is difficult.
I had to wait a bit for delivery of the more colorful backbacks, but they finally all arrived and I was able to give one of them to each of the individuals as planned!! The backpacks are a good size and hold everything they need to hold!
Frustrating because the handle wouldnt raise. I contacted the manufacturer to repair or replace as stated in the warranty. They said I had to get serviced from Groupon who only refunds. I REALLY wanted the bag, so upsetting the maker didnt honor warranty. Will never purchase a Calpak product directly or indirectly ever again.
When I read about it online it seemed like a sturdy backpack, but after a few weeks the handle fell off, and the backpack was too bulky and had a part that cut into my son's back when he tried to carry it without the handle:-(
I was pleased with half of my purchase. One backpack came first and it was in perfect condition, no problems or defects whatsoever. The second backpack arrived it has a defective zipper in the front pocket! Disappointed and wary of buying again!