I'm a bit confused I purchased the deal with the additional 3 month subscription. It indicates it's $14 a month and you can cancel at anytime, however it billed me for the 3 months instead of charging me monthly. Is that correct as I can't cancel if I've paid for the 3 months in advance. Also does this mean I need to cancel this by the 3rd month mark or you will begin charging me? If that is the case being that I only want this for 3 months can I cancel now considering I've already paid in full?
Tanesha H. asked on Sep 4, 2013
Hi Tanesha - from what we understand about your scenario, you purchased the Groupon then redeemed towards a 3-month plan. That means you're charged for the balance of the $72 plan upfront and can cancel anytime before Dec. 3rd and you won't be charged again. Make sense? If you have additional questions feel free to reach out to us at firstname.lastname@example.org. Thanks!
Rob S. from Merchant replied on Sep 4, 2013