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Reusable Hot/Cold Neck and Shoulder Pad

$19 for a Hot/Cold Reusable Neck and Shoulder Pad in Blue, Pink, Purple, or Red ($79.95 List Price)

The Fine Print

Questions and Answers 9 questions

Q:

If it wasn't frozen would I still have to boil it to warm it up or just flex the disc?

Lori H.  asked on  Feb 26, 2013

A:

Yes, you would need to boil it to be able to flex the disc.

Megan G.  from  Groupon  replied on  Feb 27, 2013

Q:

Can put it in the freezer? I am a distance swimmer and ice my shoulders after swimming extensive distances. Putting it in the fridge would only chill it. I want it frozen.

Sandra K.  asked on  Feb 24, 2013

A:

Yes, you can freeze this pack.

Megan G.  from  Groupon  replied on  Feb 25, 2013

Q:

Not sure I understand how often it is necessary to boil it for frequent use.... Also are buyers limited to one purchase or can you order two at a time?

sheila n.  asked on  Feb 23, 2013

A:

There is a limit of 1 Groupon per person total. Each time you would like to heat the pack, you'll need to boil it prior.

Megan G.  from  Groupon  replied on  Feb 25, 2013

Q:

Ok Megan I'm confused. Is this thing self heating or do you boil it?

martin v.  asked on  Feb 22, 2013

A:

By flexing (not breaking or cracking in half) the stainless steel disc, small molecules turn into a solid state which then creates a chain reaction causing the solution to crystallize and instantly heat to a predetermined amount of energy, 130° degrees F / 53° degrees C to be exact. The ability to create heat for a long period of time is accomplished due to the liquid NOT crystallizing at the same time. Molecules that were not required to heat the pack to its maximum temperature will remain liquid and crystallize as required, thus maintaining the maximum temperature.

Megan G.  from  Groupon  replied on  Feb 22, 2013

Q:

Hello Can this also be applied to pectoral fins as well or just the dorsal? Cheers!

Chris R.  asked on  Feb 20, 2013

A:

Yes, you can apply this to your pectoral fins as well.

Megan G.  from  Groupon  replied on  Feb 22, 2013

Q:

Would you have to boil it every time you need to use it?

Carolyn D.  asked on  Feb 21, 2013

A:

You will need to boil it every time you'd like to put it back to its original state.

Megan G.  from  Groupon  replied on  Feb 22, 2013

Q:

How on earth would you fit something that size in to a bot to boil it back to "new"? You'd need something larger than a pasta pot!

Sandy H.  asked on  Feb 21, 2013

A:

You would need a pot that holds a 18.50”x11.75”x0.5” frame.

Megan G.  from  Groupon  replied on  Feb 22, 2013

Q:

I had something like this quite a while ago and you had to boil it to turn it back into a liquid for re-use. Does this work that way as well? If not, how do you turn it back into a liquid? Pamela S.

PAM S.  asked on  Feb 20, 2013

A:

Yes, you will need to boil it to turn it back to liquid.

Megan G.  from  Groupon  replied on  Feb 20, 2013

Q:

so do you heat it in the microwave or what?

Barbara K.  asked on  Feb 20, 2013

A:

This item is self heating. By flexing (not breaking or cracking in half) the stainless steel disc, small molecules turn into a solid state which then creates a chain reaction causing the solution to crystallize and instantly heat to a predetermined amount of energy, 130° degrees F / 53° degrees C to be exact.

To chill the pack you place it in refrigerator for 20-30 minutes.

Megan G.  from  Groupon  replied on  Feb 20, 2013

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