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SVAT Smart Security DVR Systems

SVAT Smart Security DVR Systems with Night-Vision Cameras (Up to 58% Off). Three Options Available.

The Fine Print

Questions and Answers 24 questions

Q:

Is there any duty or tax or brokerage fee involve upon receiving the package? Thanks.

Kenneth C.  asked on  Mar 9, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.
If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Megan G.  from  Groupon  replied on  Mar 11, 2013

Q:

My yard is big with several buildings....Can I set the cameras up i.e.: each of four cameras 75 meters apart from each other? Do they need to be hard wired to each other and then to the computer? Can I purchase extra extension cords to patch them together when farther apart? Is there any wireless capability? Thanks for answering. Rodney

Rodney S.  asked on  Mar 9, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.
If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Megan G.  from  Groupon  replied on  Mar 11, 2013

Q:

What is the data storage like? Does it dump after a certain amount of time or do you do it manually?

sandra e.  asked on  Mar 10, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.
If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Megan G.  from  Groupon  replied on  Mar 11, 2013

Q:

I am thinking of getting $369.99 for an eight-channel system with eight smartphone-compatible outdoor cameras ($799.99 list price). However, you said the model # for the product is 11023 which only contain 4 channels according to the spec listed on the website. so are you really talking about 11025 instead of 11023?

Kevin C.  asked on  Mar 11, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.
If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Megan G.  from  Groupon  replied on  Mar 11, 2013

Q:

Is there or is there not a warranty on this product? I asked this question already and got a complete run around... please answer the question.

Datis M.  asked on  Mar 8, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.
If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Megan G.  from  Groupon  replied on  Mar 11, 2013

Q:

Under package contents it included a manual and software cd. Is this cd compatible with a MAC computer?

Kahla O.  asked on  Mar 7, 2013

A:

Yes, this is Mac compatible.

Andy C.  from  Groupon  replied on  Mar 8, 2013

Q:

Is there a warranty on this. I've read a lot of reviews where people have had malfunctioning cameras after just a few weeks and that they've had the DVR's break. Please answer asap... (reviews were found here http://www.amazon.com/SVAT-CV0204DVR-Web-Ready-High-Resolution-Surveillance/product-reviews/B000NTK73S/ref=cm_cr_pr_btm_link_2?ie=UTF8&pageNumber=2&showViewpoints=0)

Datis M.  asked on  Mar 7, 2013

A:

We want you to feel comfortable using your Groupon, so we encourage you to get in touch with this business and discuss your concerns with them. If you are not satisfied with your experience, please don’t hesitate to contact us.

Andy C.  from  Groupon  replied on  Mar 8, 2013

Q:

Are all these prices in Canadian Currency ?

George H.  asked on  Mar 7, 2013

A:

Yes, these prices are in CAD.

Megan G.  from  Groupon  replied on  Mar 7, 2013

Q:

Can you use this in an office environment, i.e. record meetings and have it record the sound simultaneously with the video. Then can these recordings be copied on to CD-R or USB?

Melanie L.  asked on  Mar 6, 2013

A:

Yes, you can use these cameras where you'd like.

Megan G.  from  Groupon  replied on  Mar 6, 2013

Q:

I have a smartphone but I do not have the internet at home. Do I have to have the system hooked up to the internet in order to access it with my smartphone?

Beverly A.  asked on  Mar 6, 2013

A:

You would need to have internet connectivity in the home in order to access the footage from the DVR. DVR can easily be hooked up to any monitor or television.

Megan G.  from  Groupon  replied on  Mar 6, 2013

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