One of the wheels is a bit on the stiff side, but... over all, the bag is good. Plus I reinforced all the seems with polymer, so... it ought to hold up a bit better this time around, per the loads I intend to subject it to.
I love that this rolling backpack unzips like a suitcase! It's very spacious. I plan on using this for foreign travels and the extra snap fasteners are a great idea for compressing contents and extra security. The handle on the front makes it easy to carry as a duffel or a quick hoist up into the backpack mode. Attractive neutral color and a quality piece of luggage.
For the money it’s a pretty good value. Can handle a decent amount of things about 70% of a typical roller bag and it easily converted into a backpack. I agree more smaller pockets would be nice but overall a solid bag.