This crate did not work with my dog at all. My dog was able to bend open the door the first night. This crate may be suitable for small, well behaved dogs - but I do not recommend for larger dogs with separation anxiety or who don’t like crate time.
A Broken product was sent to me; bent metal and broken tray in multiple places. When I asked for a new crate, the company could only send a new tray, and to just “bend the metal back to where it’s supposed to go”. Had to go through Groupon and the only solution was to send it back and get a refund. The whole process has taken over a month.
Okay quality for the price we paid, but not holding up to puppy teeth. Two bars have been bent and chewed off. Latches stick sometimes and are difficult to open or close. We will need to purchase a different crate before puppy grows too big. Collapsible feature is nice, but we don't use it. I would spend more money on a sturdier cage, and if needed measurements before purchasing.
Item was damaged when I opened it but I can't return because it's been 30 days! Didn't open because I didn't have a dog... My fault. Poor product... Their fault.
Plastic Trey on bottom of crate is cracked. Never been used. Box looked fine.
Exactly as the description. The 3lb puppy was able to wedge through the divider on her first night and end up on the other side of the kennel, not out of the kennel. I added an old sweat shirt in the corners so she can't fit through to the other side and put the divider at an angle so it wasn't as easy to push. No problems since. Very easy to assemble and move divider.