The box did not have a “this side up” sticker on it so when I opened it, it was upside down. It makes a loud noise when in air conditioning mode as if something is loose inside and rattling. Sending it back for a refund and buying a new one. It works great and cools the room amazingly...I think the rattling is due to the delivery process and handlers not knowing which side is up
Initially my review would have been a -10 they are extremely heavy and leaked underneath (due to their weight and size I was not able to identify where the leak was). It also drained over 3 gallons of water in an eight hour. Which required it to be directly drained outside. I ended up needing to raise unit up onto a small table and attaching additional tubing in order for it to be level and drain
The Fed ex gave me a hard time taking this up to 2nd floor I’m a senior woman and cannot help him I had to beg him to try to carry it up and he was rude saying it too he’s s put I insisted and it was on 2nd floor good think I was here awful
Bigger unit than I expected. I cant give it 5 stars ...it does cool but not as much as you would expect. I put in my bedroom and it just manages to make comfortable to sleep but other units in my house make the rooms cool.
Took about a week to arrive which is perfectly fine! It came with a kit to fit into window and I have an elongated tall window so it took a bit of finessing and painted plywood but the vertical blinds will hide that! The instructions are why I didn’t give it 5 stars. The machine itself runs well and the remote is handy. It isn’t as loud as a window air conditioner. So far so good !