Well. Gotta call the toll free number. A part is missing. I’m having a devil of a time getting it together. Had difficulty understanding one of the steps. Plus gotta wait for the part to get here
It was a bit challenging for this little old cat lady to put it together but my efforts paid off in the end. Our cats were skeptical about this newfangled water fountain but adapted quickly. It is large enough to give more than one cat a chance to drink at any particular time. I started out with the five spout top but settled on the three spout top as it provided a better flow.
I had my eye on the Drinkwell 360 Stainless steel water fountain at my local pet store and the price was $99.99. I was thrilled when I saw it available here on groupon not only was it a discount price but I was able to use one of the groupon specials to get an even better bang for my buck. It arrived in a timely fashion and it is pretty easy to assemble. All the parts can be cleaned thoroughly and replaced through the company if need be. The top spout is delicate and someone with a tough grip can break it (which my husband did). It was still functional but I contacted the company and they had excellent customer service. Even tho I told them it was our error they sent me a new spout cap at no charge. I was really pleased and I would recommend this particular fountain to anyone with multiple animals. My 2 dogs are drinking a lot more water and my spaniel's ears no longer get soaking wet when she drinks - My pitt still drools all over the place tho but I don't think there is much one can do about that :)